All the Stores that Offer Price Adjustments (32 Retailers and Counting)
Have you ever bought something only to notice in the retailer’s next flyer that the item is now on sale? If you have, and you are a bargain shopper like me, you know it can be maddening and make you want to shoot down an Amazon drone or glue your butt to the toilet seat at the Home Depot. But fortunately all hope is not lost as many major retailers will happily offer you a price adjustment within a set period of time. Here are all the stores that offer price adjustments (also known as price protection).
Abercrombie.com (14 days)
- You have 14 days from date of purchase to get a price adjustment if price is lowered.
- From their website, “For orders shipped to the US and Canada, we are happy to process a price adjustment for you if we reduce the price of any merchandise (in the same color and size) that you have ordered from us within fourteen (14) days from the date that you submit your order.”
- Item must be purchased at the original price. This means you can’t get a price adjustment on a marked down clearance item.
Will it Work on Black Friday/Cyber Monday: Yes, as long as your purchase is within 14 days.
Amazon.com
- Update: Amazon will now only offer 30 day price protection on TV’s.
- While Amazon.com does not advertise a price protection policy, I have it on good authority that you can successfully request one within 7 days of delivery if the price is dropped.
- I actually called and spoke with a customer service rep and was told I would have 7 days to request a price adjustment.
- Price adjustment excludes items sold by an Amazon 3rd party.
- Simply call Amazon customer service at 1-888-280-3321 to request your price adjustment.
Will it Work on Black Friday/Cyber Monday: Definitely worth a try. The rep I spoke with didn’t know for sure which was hilarious.
Ann Taylor (14 days)
- Price adjustments are not eligible on special promotions, including %’s off (e.g., 25%, 40%, and 50% etc.) and $’s off.
- One price adjustment for merchandise purchased at full-price, which has been marked down for the first time, may be made within 7 days from the original date of purchase.
- Ann Taylor stores are not able to process price adjustments for online orders.
Will it Work on Black Friday/Cyber Monday: No.
Anthropologie (14 days)
- When you buy in-store, or online, you can get a 1-time price adjustment within 14 days of purchase if the item is now on sale.
- From their website, they “do not offer price adjustments on shipping charges at this time.”
Will it Work on Black Friday/Cyber Monday: Yes, as long as your purchase is within 14 days.
Banana Republic (14 days)
- Just return to your local Banana Republic within 14 days of your purchase (with your receipt) if the item you bought is lowered in price.
- To obtain a price adjustment on an online purchase call 1-800-GAPSTYLE or send an email message to [email protected] within the 14 day window.
- Stuff bought with a promotional discount or coupon aren’t eligible for price adjustment.
- No price adjustments allowed on clearance items.
Will it Work on Black Friday/Cyber Monday: Yes.
Best Buy (15 days)
- From the Best Buy website, “If we lower our price during the return and exchange period (15 days), we will match our lower price, upon request.” Full review.
- Just keep your receipt and head back to the store to get the lower price.
- For online purchases, call them at 1-888-BEST BUY (1-888-237-8289) and request your price adjustment.
Will it Work on Black Friday: No.
Children’s Place (7 days)
- The Children’s Place has a very clear 7 day policy.
- Item must be originally purchased at full retail price.
- Sale and discounted items are not eligible.
- Online orders cannot receive price adjustments in brick & mortar stores. Instead, call them at 1 (877) 752-2387 to get price adjustment.
Will it Work on Black Friday/Cyber Monday: Yes, as long as your purchase is within 7 days prior.
Costco (30 days)
- Costco has a very nice price adjustment policy of 30 days.
- Just bring your receipt back in within 30 days and get your price adjustment.
- If for some reason your Costco does not allow a price adjustment, just return the item and re-buy it at the lower price.
Will it Work on Black Friday/Cyber Monday: Yes.
Dick’s Sporting Goods (14 days)
- I called my local Dick’s Sporting Goods and spoke with a manager and was told I would have 14 days to get a price adjustment on an item that I bought which then came up for sale in their ad circular after my purchase.
- Be sure to return to the same store (with receipt in hand) that original purchase was made for best results.
- For a price adjustment on an online purchases call them at 1-877-846-9997.
Will it Work on Black Friday/Cyber Monday: Yes, definitely worth a shot.
Expedia (24 hours)
- Expedia offers a Best Price Guarantee.
- If you find a cheaper flight, vacation package, rental car, cruise or activity within 24 hours of booking they’ll refund the difference PLUS give you a $50 travel coupon for future travel.
- For hotel bookings, if you find a cheaper rate on your hotel reservation up to two days before your check-in, they’ll refund the difference and give you a $50 travel coupon.
Will it Work on Black Friday/Cyber Monday: It will definitely work on all holiday travel.
Express (14 days)
- Express will happily give you a price adjustment if the price is lowered within 14 days of original purchase.
- Only valid for in-store purchases and not valid at the Express Factory Outlet.
- According to their website, “Price adjustments are not provided during storewide sales.”
Will it Work on Black Friday/Cyber Monday: I am to assume that Black Friday is a storewide sale so you won’t be able to get a price adjustment.
GAP (14 days)
- Just return to your local GAP within 14 days of your purchase (with your receipt) if the item you bought is lowered in price.
- To obtain a price adjustment on an online purchase call 1-800-GAPSTYLE or send an email message to [email protected] within the 14 day window.
- Stuff bought with a promotional discount or coupon aren’t eligible for price adjustment.
- No price adjustments allowed on clearance items.
Will it Work on Black Friday/Cyber Monday: Yes.
Gymboree (7 days)
- Take in your original receipt within 7 days of purchase and get your price adjustment at Gymboree.
- According the Gymboree website, “Online purchases cannot receive price adjustments in retail stores.” Call them at (877) 449-6932 to get your price adjustment on an online purchase.
- They reserve the right to designate that price adjustments are not available during certain promotional events.
Will it Work on Black Friday/Cyber Monday: Be sure to ask, although I am guessing that Black Friday will be a predetermined promotional event that doesn’t qualify for price adjustments.
Hollister (14 days)
- According to the Hollister website shoppers have 14 days to get a price adjustment with original receipt in hand.
- Clearance items are not eligible for a price adjustment.
- Take in-store purchases back to the store you purchased them at.
- To get a price adjustment on an online purchase you must send an email to [email protected]. Be sure to include your order number, and the item(s) that are eligible for the price adjustment, and they will take care of the credit.
Will it Work on Black Friday/Cyber Monday: Yes.
Home Depot (14 days)
- Home Depot will happily work with you within a 14 day time frame of your original purchase.
- Be sure to bring product and receipt back in to the store with you as you might have to return the item and re-buy it at the lower price. I have had to do this a few times in lieu of a simple price adjustment.
- For a price adjustment on an online purchase, call HD customer service at 1-800-430-3376.
Will it Work on Black Friday/Cyber Monday: Yes.
JCPenney (30 days)
- I called our local JCPenney and was told that shoppers had 30 days to get a price adjustment.
- I was also told that the manger has some discretion to decline a price adjustment request in very limited cases.
- For a price adjustment on an online purchases call them at 1-800-322-1189.
Will it Work on Black Friday/Cyber Monday: Yes.
J.Crew (7 days)
- J.Crew offers price adjustments on full-priced merchandise only within 7 days of original purchase.
- Only 1 price adjustment available per item.
Will it Work on Black Friday/Cyber Monday: Yes, just be sure to buy at original price in order to get a BF/CM price.
Kohl’s (14 days)
- You have up to 14 days from the date of the original purchase to get a price adjustment at Kohl’s.
- You’ll need the original, dated sales receipt to get the price adjustment.
- The item cannot be a clearance markdown.
- The item cannot be at “Kohl’s Cares” cause merchandise.
- Buy One, Get One (BOGO) items are not eligible.
- The item cannot be a current Buy One, Get One (BOGO).
Will it Work on Black Friday/Cyber Monday: Yes. I found nothing on their website to the contrary.
Lowe’s (30 days)
- You have up to 30 days at Lowe’s to get a price match.
- If find a lower price from a local competitor, bring in the advertisement on printed paper or on your smartphone.
- They’ll give you price adjustments on online and in-store purchases, including Costco and Amazon (not 3rd party sellers).
Will it Work on Black Friday/Cyber Monday: Yes.
Macy’s (14 days)
- For in-store purchases at Macy’s you have 14 days to get a price adjustment if the price is lowered.
- Online purchases: I also found the link to get a price adjustment on an online purchase. Click Here.
Will it Work on Black Friday/Cyber Monday: Yes
Meijer (10 days)
- From the Meijer website, they “will provide the difference of any Meijer advertised price for an item that goes on sale in the weekly ad within 10 days of the purchase.”
- They have a list of exclusions: Grocery items, special event days (example mPerks or Meijer Credit Card events), limited quantities, clearance items, mail-in rebate offers, supplemental ads, Black Friday ads, and gift card promotion.
Will it Work on Black Friday/Cyber Monday: Unfortunately, no.
Nordstrom (14 days)
- Within 14 days of your purchase, Nordstrom will happily credit you if the item you purchased is lowered in price.
- Important note from their website: “Please note that we can only make one sale adjustment per item and designer goods originally purchased on sale are excluded.”
- Call them at 1-888-282-6060 to get your online price adjustment.
Will it Work on Black Friday/Cyber Monday: Yes.
Old Navy (14 days)
- Just return to your local Old Navy within 14 days of your purchase (with your receipt) if the item you bought is lowered in price.
- To obtain a price adjustment on an online purchase call 1-800-GAPSTYLE or send an email message to [email protected] within the 14 day window.
- Stuff bought with a promotional discount or coupon aren’t eligible for price adjustment.
- No price adjustments allowed on clearance items.
Will it Work on Black Friday/Cyber Monday: Yes.
Orbitz (24 hours)
- Orbitz also offers a Best Price Guarantee.
- If you find a cheaper flight, vacation package, rental car, cruise or activity within 24 hours of booking they’ll refund the difference.
- For vacation packages, Orbitz gives you 48 hours after booking.
- For hotel bookings, if you find a cheaper rate on your reservation up to 48 hours before your check-in, they’ll refund the difference.
Will it Work on Black Friday/Cyber Monday: It will definitely work on all holiday travel.
Staples (14 days)
- If the price gets lowered on something you bought in the last 14 days, Staples will happily give you some money back.
- To claim your price adjustment, just see an associate at the customer service desk at your local store or call Staples at 1-800-333-3330.
- For an online price adjustment call the same number above.
Will it Work on Black Friday/Cyber Monday: Yes.
Target (14 days)
- Target will give you exactly 14 days to bring in your receipt (you don’t need to bring the item back in) and get a price adjustment if the item you bought goes down in price.
- Clearance items are not eligible for a price adjustment should they happen to go even cheaper which they eventually will. See my article on cracking the price tag at Target for details.
- Also, you have 14 days from date of purchase to get a price adjustment if you find a lower price at Amazon.com, Walmart.com, BestBuy.com, ToysRUs.com, BabiesRUs.com or in a competitor’s local printed ad.
Will it Work on Black Friday/Cyber Monday: No.
Victoria’s Secret (21 days)
- Victoria’s Secret will do a price adjustment on items bought at full price, and subsequently lowered in price, within 21 days of purchase.
- Always keep your receipt and go back to the store of purchase to get your money.
- To get a price adjustment on an online purchase call Vicky’s Secret at 1-800-411-5116.
Will it Work on Black Friday/Cyber Monday: Yes.
Walmart – Online ONLY (7 days)
- Walmart will happily give you some money back ONLY on online purchases if the item you bought is lowered in price up to 7 days after the date of your original purchase.
- To make it happen, simply contact Walmart.com Customer Care or call them directly at 1 (800) 966-6546.
- You cannot get an adjustment when there is a difference in an online price vs. an in-store price.
- Exclusions: Clearance items, special buys, value of the day items, or items purchased up to 7 days before Thanksgiving, Black Friday or Cyber Week.
Will it Work on Black Friday/Cyber Monday: Unfortunately, no.
William-Sonoma (No longer offer price adjustments)
- Similar to Pottery Barn, William-Sonoma also offers a 30 price protection policy.
- Just return with receipt in hand and politely ask for a price adjustment credit if the item you bought goes on sale or clearance.
- Call them at (800) 840-2591 to request a price adjustment on an online purchase.
Will it Work on Black Friday/Cyber Monday: Yes.
Ask the Reader: Did I miss any stores that also offer price adjustments? Let me know in the comments section below!
By Kyle James
Photo credit to Mike Mozart (1, 2) and LancerE.
I started Rather-Be-Shopping.com in 2000 and have become a consumer expert and advocate writing about out-of-the-box ways to save at stores like Amazon, Walmart, Target and Costco to name a few. I’ve been featured on FOX News, Good Morning America, and the NY Times talking about my savings tips. (Learn more)
No go on price match for Target
Holiday Price Match: the details
Price matches for prices offered Nov. 27 through Dec. 1 in the Target circular, Target.com or any competitor ad and online prices are excluded.
Also no go on price match for Best Buy.
Our Price Match Guarantee does not cover:
Any financing offers, bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, deal of the day, daily deals, special hour sale event items, credit card offers, gift card offers, rent/lease to own items, and items for sale Thanksgiving Day through the Monday after Thanksgiving, whether offered by Best Buy or a competitor.
I have a question. If I buy items at Target at regular price today (ie, Beats headphones at $170) and then do a return sometime during the Black Friday sale, can I then re-buy them right there at Customer Service with the ad prices ($97)?
Hey Jill! Technically, you’re not doing a price match or getting a price adjustment so I don’t see why you couldn’t. I’d call ahead and ask them as my guess is it will vary from Target to Target as to whether they will allow it.
Bought a boat-load of ornaments from Pottery Barn on 11/23. 30% off today, Black Friday, called to request price adjustment. They told me they will NOT be allowing price adjustments for BF or Thanksgiving day sales. Arrghh.
Costco honored a price adjustment today, Cyber Monday, for a computer bought a couple weeks ago.
That is great Carol, thanks for letting me know. Love Costco!
Thanks Carol for all this information it was very helpful during the holidays, but I do have a question:
I plan on purchasing a Wii U Bundle at Target, PM with TRUS ad and using a Target 20% off coupon.
My girlfriend has already done this deal today but I haven’t. Now I understand Target will be offering the bundle $10 cheaper next week. QUESTION: If I PM with TRUS at Target, can I get an adjustment the following week when the item sells for $10 lower?
Hi,
I contacted pottery barn for price adjustment today, and they said they dont allow it anymore. I ordered the item on cyber monday, received it yesterday and the item is cheaper on their website right now, but they are saying they cant do anything about it. I told them I can go to store return it and then buy it back the item is unused, they said i can try that. Its nonsense.
I had the same experience with pottery barn today. Now I have to haul a large piece of furniture down to the store to return and reorder. Completely stupid, it’s going to end up costing them more in shipping.
Williams-Sonoma doesn’t do price adjustments. I just bought an expensive item online and it went on sale before it arrived. I was told by “customer service” that I could take it into the store, RETURN it and then purchase it for the sale price. One of the reasons I bought it online was so I didn’t have to carry it around.
Had the same experience with Williams-Sonoma. I ordered something, it went on sale 4 days later and when I called to ask about a price adjustment, I got a flat-out no.
Same issue with Williams-Sonoma. They have the worst Customer Service I have ever experienced. I bought an expensive Item on April 3rd, april 4th they put it on sale. They had not even shipped my item yet and they would not do anything. Wont even allow me to return it and rebuy to get the price.
I called Pottery Barn Kids 7/21/15 and they no longer offer Price Adjustments.
WSI Brands, Pottery Barn, Pottery Barn Kids and WIlliams Sonoma changed their price adjustment policy December 1, 2014 and No Longer offer price adjustments.