When it comes to popular discount stores, Marshalls tops the list for many bargain shoppers. But the Marshalls return policy can be confusing, especially when you lose your receipt or when returning a gift. Their policy even differs depending on whether you made your purchase online or in-store which can be REALLY confusing. So I went out and figured out how it all works at Marshalls so your next return will be a piece of cake. Let’s get to it…

How Many Return Days Does Marshalls Offer?

30 Days.

Just bring back your items within 30 days for a full refund to your original form of payment.

Do I Need My Receipt to Return Stuff?

Unless you want store credit, YES you’ll need your receipt.

Without your receipt you’ll be stuck with store credit for the current selling price of the item.

The same can be said for returns with a receipt that are over 30 days old.

PRO TIP: MANY MANAGERS ARE LENIENT

If you have your receipt and it’s been 31-45 days since you made the purchase, often times the Marshalls manager on shift WILL accept the return. So be polite and always give it a try as you stand a great chance for success.

See Also: What Name-Brands Can You Find at Marshalls, Ross, and TJ Maxx

Does Marshalls Offer an “Extended” Holiday Return Policy?

Yes.

Purchases made at Marshalls between 10/8/23 – 12/24/23 may be returned all the way until 1/25/24.

Their normal return policy will then apply to all purchases starting on 12/26/23.

If I Have My Receipt Do I Need My Credit Card?

Yes.

I called Marshalls and asked this question specifically and was told that “Yes, the physical credit card has to be present for money to be put back on to it.”

Can Items Be Worn or Used?

No.

Very little wiggle room on this one as Marshalls imposes a strict policy.

Anything that appears to be used, worn, or “unsellable” will NOT be taken back.

See Also: HomeGoods Return Policy: Is It Different Than Marshalls?

PRO TIP: RETURNING CLOTHING THAT FALLS APART

While Marshalls has the blanket policy of not taking back worn clothing, if you wear something, wash it, and it starts to fall apart at the seams, they will USUALLY let you return it. Technically it’s left up to the manager’s discretion, but from the employees that I’ve talked with, most will definitely let you return stuff that starts to fall apart.

Any Exceptions to the 30 Days?

There are a few return policy exceptions worth noting:

– Gift Cards: Not eligible for a return.

– Beauty Items/Perfume: If they’ve been opened or tampered with you cannot return them.

– Handbags: If you spent over $499.99 on a handbag you cannot return it in-store. Call Marshalls at 888-627-7425 to discuss your options.

– Long Occasion Gowns: Can’t return them in-store.

– Stuff Over $1,000 in value: Not eligible for an in-store return. Call the above phone number and find out what your options are.

– Final Sale Items: Guess what? You cannot return them. Sell them on eBay if you don’t want them.

– Swimwear and Undergarments: While still a 30-day return policy, items must still have the original price tag attached to be returnable.

PRO TIP: MUST RETURN ITEMS TO MARSHALLS…NOT TJ MAXX

Some stores let you return items to their sister brands, but NOT Marshalls. While you can return items to ANY Marshalls store, you cannot return stuff to TJ Maxx, Home Goods or Sierra.

What About Online Purchases?

40 days.

Marshalls gives you an extra 10 days to return online purchases.

You can return items to your local Marshalls or via the mail.

When returning in-store, be sure to bring your receipt or shipping confirmation email. It’s also worth noting that your packing slip serves as your receipt.

When returning via the mail, use the return shipping label that was included in your package and follow the instructions.

Be aware that you’ll be hit with a steep $11.99 fee when returning via FedEx, and it will take 10-14 business days after they receive your return to credit your account.

For this reason, always return in-store when possible.

All refunds of online purchases will be credited to your original form of payment.

See Also: 12 Must Knows About the Costco Return Policy Before You Shop

What About a Return to a No Longer Available Credit Card?

I actually had someone ask me this question in the comments, so I contacted Marshalls to find the answer.

I was told that in most cases store credit will be issued, but the rep I talked to had heard of some managers offering cash back.

So it doesn’t hurt to ask for cash, but be prepared to get store credit.

Can I Return Gifts Without a Gift Receipt?

Yes, but you’ll have to settle for store credit at the current selling price of the item -OR- an even exchange.

Again, items cannot be worn or used.

DID YOU PAY WITH A CHECK?

If you originally paid with a check at Marshalls and want a cash refund, you’ll have to wait 10 days after the purchase date for your check to clear the bank.

See Also: Marshalls Employees Spill the Beans on the Best Ways to Save In-Store

Can My Return Be Turned Down?

Yes.

If Marshalls feels you’re abusing their return policy they can decline your return.

This usually happens when you make too many receipt-less returns.

To this end, they track all returns to keep their policy from being abused.

NO RECEIPT? BE PREPARED TO SHOW YOUR I.D.

Marshalls is cracking down on fraudulent returns and requires a valid I.D., name, signature, and current address when making a return WITHOUT a receipt. If they give you store credit on a receipt-less return, your name will be on the merchandise credit. Only you will be able to use the credit and you’ll need to show your I.D. when making a purchase with the merchandise credit.

What If I Paid via PayPal?

If you paid via PayPal on an in-store purchase, you’ll have to settle for merchandise credit when making a return.

If you used PayPal to make an online purchase, your refund will be a charge-back credit to your PayPal account, minus a $9.99 S/H fee.

See Also: Ross Return Policy: Insider Tips to Make Your Next Return a Breeze

What Else Do I Need to Know?

Here are a few more nuggets of important “return policy” information…

– Stuff bought in Canada cannot be returned to a Marshalls store in the U.S., and vice versa.

– You cannot return items to a TJ Maxx location, you must return to a Marshalls store.

– Stuff bought in-store cannot be returned online.

– Exchanges are not allowed for online purchases.

Ask the Reader: What’s been your experiences with the Marshalls return policy? Good, bad, or indifferent?

Happy returns.

By Kyle James

Photo credit to Mike Mozart.

The Ross return policy can be a little confusing. Especially if you lost your receipt or you’re outside the return window that Ross gives its shoppers. In this article I’ve attempted to answer all your burning questions and even provide some insider tips that’ll make your next return at Ross a breeze.

How Many Return Days Does Ross Give Me?

30 days.

Ross gives you 30 days from the date of purchase to return items.

Your refund will be processed via your original payment method.

You DO NOT need to return items to the same Ross store where you bought them.

See Also: The 2 Best Days to Shop at Ross to Save Money

What Happens After 30 Days?

If you try to return something after 30 days you’re NOT completely out of luck.

You can bring it back, you’ll just have to settle for store credit or an even exchange.

Do I Need My Ross Receipt?

Yes, hold on to that receipt.

You can return items without a receipt but you’ll get store credit for the current selling price of the item.

Be prepared to show a valid photo ID when making a “no-receipt return”.

Ross uses a 3rd party refund verification system and tracks your returns by using your ID.

If you abuse the system or make too many return without a receipt, your return WILL be declined.

See Also: 11 Brilliant Ways to Save BIG at Ross Dress For Less

Can Items Be Worn or Used?

NO.

Items returned to Ross must NOT be “used, worn or altered” in any way.

They need to have the original tag attached as well. Items returned without a Ross tag are very hard (if not impossible) for employees to process.

If you removed the tag, bring it back and they can re-attach it for you.

Can I Return Online Purchases In-Store?

N/A.

The Ross website does NOT sale anything and essentially acts only acts as a Store Locator.

Any Exceptions to their Return Policy?

Yes, there are a few exceptions.

1. Fine Jewelry: Same 30-day policy but jewelry must have original tags attached and be accompanied by your receipt. Also, you can only return jewelry to a Ross store that has a jewelry department.
2. Swimwear & Lingerie: Same 30-day policy but bathing suits and lingerie must have original tags attached and be accompanied by your receipt.
3. Software: If you open software bought at Ross you cannot return it unless it’s defective, in which case you can only exchange it.

I’ll keep this list updated in case new items are added to their exceptions list.

See Also: How To Score the Best Deal at TJ Maxx, Ross, and Marshall’s

What About Returning Items Bought With a Check?

If you want a cash refund, you must wait 5 business days for the check to clear.

Can I Return a Ross Gift Card?

No, you cannot a return a gift card for cash.

But if you LOST your gift card (or had it stolen) you can get a new one as long as you still have the original register receipt.

Just bring it into any Ross store and they’ll set you up with a new gift card.

Can I Return Furniture for Store Credit Without a Receipt?

I called Ross customer service to get an answer to this question.

The Ross rep actually called my local store and spoke with the manager as it’s handled on a store-by-store basis.

The manager said that I COULD return the piece of furniture, without a receipt, for store credit.

But…it had to still have original tags on it and show no wear and be resell-able.

It’s also important to note that you’ll be stuck with store credit for the current selling price of the furniture.

How are Debit Card Returns Handled?

When making a return where your original form of payment was a debit card, your return will be added back to your back account via your debit card.

You can also opt for store credit if you’d prefer.

How to Return a Gift Without a Receipt?

If the item still has the price tag attached, you should be able to return the item for store credit.

If there is no tag, and no receipt, you’re stuck with it.

See Also: ALL the Brands You Can Find at Ross, TJ Maxx, and Marshalls

Is There a “Holiday” Return Policy?

After some research, it turns out Ross DOES INDEED have a separate return policy for holiday and Christmas purchases.

Ross gives you until January 31st to return all items purchased between December 1st – 31st.

Can I Make a Return With a Damaged Receipt?

Someone in the comments mentioned that they spilt coffee on their receipt and now it ONLY showed the date and return date.

They wanted to know if that would be an issue with the return.

So I called my local Ross and was told that as long as the barcode at the bottom of the receipt was still usable, then it wouldn’t be an issue.

Ask the Reader: Do you like the return policy at Ross or do you find it a little bit stingy?

By Kyle James

If you’ve been reading my blog for awhile, you know I love discounts for active military and vets. What better way to say “thanks” for serving our country than with a way to save money on everyday expenses. With that said, it’s now time to breakdown the T-Mobile military discount…how much money can it save you on your wireless bill, who’s eligible, and how do you apply. Turns out Sprint and T-Mobile have merged and Sprint no longer offers a discount to military members, but T-Mobile does and it’s worth knowing about. Plus, I offer some T-Mobile insider tips on how to maximize your savings.

Is the T-Mobile Military Discount Good?

It’s pretty solid, especially for military families.

Specifically, their military discount is really good for military families, not so much for individuals or a couple with NO kids.

Here’s exactly how the T-Mobile Unlimited Military Discount breaks down for the standard Magenta Military plan:

1 Line = $55/month

2 Lines = $80/month

3 Lines = $90/month

4 Lines = $100/month

5 Lines = $110/month. This is easily the best value and comes out to $22/month per line. 5 lines without the discount would cost a family $160.

Here’s what you get with the Magenta Military plan:

• Unlimited data, talk and text.
• 5G Access.
• 3GB of 4G LTE Mobile Hotspot data.
• Streaming in SD (DVD-quality)
• In Mexico & Canada you’ll get unlimited talk & text and 5 GB of 4G LTE data.
• Global Roaming in 200+ worldwide destinations.

It’s also worth noting that data speeds could get throttled during times of heavy congestion.

You can also opt for the T-Mobile Magenta Plus Military plan which costs on average about $10 more per line.

With the Plus plan you get 20GB of hotspot data and 2x faster data speeds when traveling abroad. Everything else is the same making it not a smart option for most.

Who is Eligible?

Their military discount is available to current and former members of the military.

This includes active duty, reserves, National Guard, veterans, and their family members.

Military members must be the primary Sprint account holder for family members to be eligible.

How Do I Sign-Up?

If you aren’t currently a Sprint subscriber you need to visit this page and fill-out the pre-registration form.

Once your pre-registration is accepted, you’ll get an offer code via email with instructions on completing your military discount.

If you’re already with Sprint, just visit the same page and click the Activate button under the pre-registration form.

You can also walk into any Sprint store and have an associate help you setup your discount.

It’s also important to note that this discount requires you to sign-up for auto-pay.

See Also: Verizon’s Military Discount: How It Works and How Much You Can Save

What Proof Is Needed?

You’ll need to submit one of the following to complete your discount registration.

– .mil Email Address

– Military ID Card

– Military Orders Form

– Veterans ID Card

– DofD Form 214

– W-2 Tax Form

– Military Retiree Account Statement

How Do I Verify My Discount?

T-Mobile uses a highly reputable 3rd party company called Sheer ID to verify your military service.

Once you’ve applied to get the discount, you can visit this page and check if you’re getting all the discounts you’re eligible for.

What Happens If I’m Sent Overseas?

If you get deployed be sure to visit the T-Mobile Deployment Page.

T-Mobile will happily suspend your wireless service and you won’t have to pay ANY monthly charges while you’re gone.

You’ll get this free service for 36 months. If you need to extend it for any reason call T-Mobile at 844-751-0149 and they’ll help you out.

Be sure to call the same number to get your service reinstated when you get home.

How Does the T-Mobile Discount Compare to Verizon’s?

The T-Mobile Military discount is much better than Verizon’s military discount if you need 3 or more lines.

You’ll save close to $40/month by using T-Mobile compared to Verizon.

If it’s just you, or maybe just you and your spouse, the savings with Verizon is better.

Ask the Reader: If you end up applying for the T-Mobile military discount let me know if it was an easy process.

By Kyle James

Photo credit to Mike Mozart.