The Old Navy return policy seems fairly straight forward at first glance. But when you start to delve into the details you quickly realize it has some nuances to it. Let’s take a deep-dive into their return policy and get all your burning Old Navy questions answered.

How Many Return Days at Old Navy?

For in-store returns, you have exactly 30 days from date of purchase to return stuff to Old Navy.

For online returns, you get 30 days from the date of delivery.

PRO TIP: ONLINE RETURNS ARE NOW FREE

Old Navy used to charge shoppers a fee to make an online return, but I’m happy to see they have changed their policy. Online exchanges are now free as well.

What Happens After 30 Days?

If you try to return something to Old Navy (with your receipt) after your 30-day return window, you’ll be stuck with store credit.

BUT…this is completely at the manager’s discretion, meaning you could potentially be out-of-luck.

Hopefully Old Navy still has the item in-stock as you’ll stand a greater chance of success that way.

The current selling price is what you’ll typically get in merchandise credit.

Can Clothing Be Worn?

Clothing has to be in UNWORN and UNWASHED condition to be returned.

They will not take back any items that have been worn or washed UNLESS they are defective.

See Also: 13 Old Navy Hacks That’ll Change the Way You Shop & Save

PRO TIP: SAVINGS HACK FOR IN-STORE EXCHANGES

When making an in-store exchange for something you bought online, be super friendly to the employee and ask about current promos or coupons that could be applied to the exchanged items. Excellent chance they’ll hook you up or let you use an online promotion to collect a little extra savings. My wife used to do this all the time when our kids were younger and she always got the exchanged item for less money.

Do I Need My Receipt?

Typically YES….but there are some cases where you don’t need your receipt.

This is especially true if you’re exchanging an item for a different size or color. No receipt is required if the item is still in new condition.

If you lost your receipt and want a refund, Old Navy can usually look up your order via your credit or debit card.

If they find NO evidence of your purchase, you’ll be stuck with store credit at the current selling price of the item.

If you try to return an item without a receipt, and they don’t currently sell the item, they’ll tell ya to pound sand.

See Also: Gap Return Policy: Here’s Exactly How It Works

Are Clearance and “Final Sale” Items Returnable?

Clearance items are returnable but final sale items are NOT returnable.

Can I Return Stuff Bought Online to a Store?

Yes, absolutely.

As a matter of fact, this is the best way to avoid any delays in you getting your money back.

Just the bring the item(s) back to any Old Navy with your packing slip or email confirmation.

See Also: American Eagle Return Policy: Everything You NEED To Know

Does Old Navy Track My Returns?

Yes.

When you make a return without a receipt they will ask for a photo ID.

They use your information to track your returns to make sure you aren’t taking advantage of their policy.

To many “No Receipt” returns at Old Navy and they can ban you from future returns.

Can I Return Gifts for Cash?

No, you cannot get cash for gift returns.

You’ll have to settle for store credit. This applies to returns with and without a gift receipt.

Be prepared to show a valid photo ID for them to process your gift return.

How Do I Return Items Online?

When your online order gets delivered take notice of the invoice slip.

This invoice has a section for returns that you’ll need to fill out and follow the instructions.

BUT…an even easier way is to check out their Online Portal for returns that will quickly guide you through the process and help you print out your return shipping label.

See Also: Ask The Readers: Bad Customer Service At Old Navy?

Can I Return Old Navy Items to Gap or Banana Republic?

No.

You must return items back to the brand where they were originally purchased.

What About Holiday Returns?

Old Navy has a nifty little holiday return policy that you should be aware of.

All items bought between November 1st – December 24th can be returned up until January 15th or 45 days of purchase, whichever is later.

How Long Does It Take For Refund To Show in My Account?

Refunds typically take 3-5 business days for credit card refunds and 1-3 days for debit cards.

Ask the Reader: What’s been your experience with the Old Navy return policy? Any tidbits that I may have missed?

By Kyle James

Shrinkflation…it’s real folks. Have you noticed that many grocery store items are shrinking in size? In many cases, manufacturers are hoping you DON’T notice and are often tricking you with the dimensions of the box, carton, or jug. Here are 9 such examples with some shopping hacks to fight back on each. Hope these tips help you save money on your next trip to the store.

Ice Cream

Do you remember the days of buying ice cream in half-gallon cartons (64 oz)?

Now when you buy your favorite Dreyer’s or Breyers ice cream they typically come in 48 oz (1.5 quarts) cartons.

Unfortunately when this sizing change started happening a couple years ago the price stayed the same or even went up in some cases.

Work-Around Hack: Try to buy ice cream produced by local creameries, many of which still package their yumminess in half-gallon cartons with a price point lower than the big brand names.

Orange Juice

Last year, Tropicana quietly rolled out 52 oz clear plastic jugs to replace their 59 oz containers. The price remained the same.

The tricky part of this dealio is the jugs look identical from the front view as they simply made them slimmer.

So when you view them all lined up at the grocery store you don’t notice a difference unless you look at the boiler plate on the bottom of the jug telling you the size.

Work-Around Hack: Always look at the price per ounce when buying OJ. If you’re not a brand-specific shopper, opt for the best deal available.

See Also: All The Popular Store Brands Made By Name Brands

Cereal

While cereal boxes look the same size from the front, MANY are getting really skinny.

The result is less cereal in the box for the same price.

According to a recent study “15 products suffered a reduction in packet size, and in the majority this resulted in an increase in the relative cost for each ounce of cereal.”

Work-Around Hack: Again, check the per ounce price when buying. Often times buying your favorite cereal in the “Family Size” box, or from Costco, makes for a better deal.

Toilet Paper

Many toilet paper manufacturers still claim the same number of sheets per roll, BUT they made the sheets smaller.

The average size use to be around 4.5 inches per sheet and they now come in closer to 4.

Work-Around Hack: Buy your TP from Costco as the sheets still measure 4.5″ x 4.0″. WAY bigger than brands like Scott and Charmin that come in at 4.1″ x 3.7″ per sheet.

See Also: Name Brands Vs. Store Brands: Which Items Provide the Best Value

Coffee

Believe it or not, a 1 pound can of coffee use to actually hold 1 pound of coffee. Crazy concept, huh?

Nowadays the same size can or bag only contains 11-13 ounces of coffee.

The next time you’re at the grocery store check out this phenomena.

Work-Around Hack: Buy coffee in bulk from Costco or when it goes on sale at your grocery store. You’ll pay a unit price MUCH less than if you bought the 11 oz Starbucks bags.

Yogurt

I love my Greek yogurt but I recently noticed how much smaller the containers are getting.

A container that use to last me an entire week now only lasts 4-5 days.

Brands like Chobani have been shrinking containers for years now.

Instead of raising their prices, they’ve found the strategy of simply having smaller containers to be much more profitable.

Work-Around Hack: Buy larger volume multi-serving yogurt containers as you’ll pay much less per ounce than if you buy the individual-sized yogurt cups.

Toothpaste

Toothpaste manufacturers are getting really tricky as well.

Colgate, for example, took their largest size (8.2 oz.) and lowered the tube to 8 ounces. Then they had the audacity to print “33% more” on the front of the 8 oz. box.

It’s not until you look at the small print on the back of the box where it compares the 8 oz. box to the 6 oz. box.

Work-Around Hack: Aside from making your own toothpaste, pay attention to unit size and look for deals on specific brands. Also, you can save by buying multiple tube “packs” from Costco.

See Also: 14 Smart “Checkout Hacks” for Shoppers In a Hurry

Shampoo

Many shampoo makers have been slowly shrinking bottle sizes for years.

By doing it slowly, they’re hoping you won’t notice. Start noticing y’all!

Work-Around Hack: Snatch as many shampoo bottles as you can on your next hotel stay, shave your head (like me), or buy in bulk and save.

Cleaning Products

Liquid detergents and cleaning sprays often come in smaller bottles or contain less product than before.

Work-Around Hack: Try to buy these items in bulk at Costco or Sam’s Club to mitigate this trend. I’ve noticed that larger sizes still exist at warehouse clubs and are a great value (per unit).

Canned Tuna

Tuna cans have a shrinkage problem.

20 years ago, a can of tuna weighed in at 7 ounces. Nowadays you’d be hard-pressed to find one over 5.

Unfortunately, the price of a can of tuna has NOT been shrinking making the cost per ounce significantly higher than in the past.

Work-Around Hack: Look for sales and grocery store coupons which can bring the price down. If you have the pantry space, you’ll want to stock-up when the price is right and beat the canned tuna manufacturers at their own game.

Ask the Reader: What other items have you discovered that are consistently getting smaller while the price remains the same or even goes up? Let me know in the comments below.

By Kyle James

We all know about the bulk buying aspects of shopping at Costco. But did you know that many Costco locations let you buy meats, bakery items, and even some fruits and veggies “by the case” or in “cryovac bags” at highly reduced prices? If you have the freezer space, this Costco hack can really save you and your family some money. Here’s how the whole dealio works.

Many Items Can Be Bought “By the Case”

I recently had a Costco employee tell me that many items come into the warehouse frozen and are thawed and repackaged for sale.

She went on to say that many of these items can be bought by the case before they are repackaged for BIG savings.

What types of stuff you’re probably asking…well let’s break it down.

Think Bakery and Deli Items

Did you know that most Costco locations actually post the price for buying the original box items arrive in?

The employee showed me the “Bakery by the Case” board posted in the Costco bakery which breaks down the price for buying items this way.

I was immediately intrigued as the savings on most items was in the 20-40% range on various breads and bakery items.

Look for this posted information the next time you’re in your Costco, and IF you have the freezer space at home, it just might be a great way to save money.

Or better yet, go in with a family or 2 and buy the entire base box and split it among yourselves.

She also told me that Costco does a similar thing on some meat and deli items. Ask about it!

Give Me Some Specifics…

After some further research, I discovered a Reddit thread where Costco employees talked about this tip too.

One Costco employee, Reddit user 84awkm, used the cookie example. He said you can buy a box of 24 for $7.99 ($0.33/cookie) or a case of 180 frozen cookies for $34.99 ($0.19/cookie). The frozen cookies come raw and you just bake them at home when you want them.

He said similar examples for savings exist with bagels, baguettes, and bread too.

See Also: 7 Ways to Essentially Get a $60 Costco Membership for Free

Costco Deals on Bulk Meat Too

Many Costco locations (NOT ALL) sell meat in bulk as well.

Costco sells very high quality meat and many locations let warehouse members buy the entire “Cryovac” bag.

The cryovac bag is what many meats are delivered to Costco in and you can buy the ENTIRE bag for a reduced price.

Cryovac is a vacuum sealed bag that allows meat to be frozen for a longer period of time and keeps it freshness when thawed.

If they are not in the cryovac bag, they are in a “case” which is usually also available for sale.

Could be a case of rib eyes, case of new york, case of crab legs, etc.

BUT…according to one employee, you’ll get “3 or so times the meat for the same price.”

Great deal for sure if you have the freezer space.

Keep in mind that the meat will be untrimmed and you’ll have to do that yourself. 

Bottom line: Ask if your local Costco sells in bulk like this and save BIG money in the process.

By Kyle James