The Macy’s return policy WAS fairly liberal, but now not so much, plus it has many exceptions that are worth noting. The slow decline of their return policy is an indicator that the store isn’t doing very well financially. Hopefully they can turn things around. Here’s everything you need to know about the current state of the return policy at Macy’s, both online and in-store.

How Many Return Days at Macy’s?

As of March 2023, Macy’s now ONLY gives shoppers 30 days to return items.

Their policy used to be 180 days but was cut in half in 2019, and now it has been reduced again.

They state that “items being returned must be in their original condition.”

The one big exception is cosmetics and fragrances as they can be in “gently used” condition.

Does Macy’s Offer an Extended Holiday Return Period?

Yes.

For all purchases made in-store and online between October 2 – December 24, 2023, Macy’s gives shoppers until January 31st, 2024 to make your return.

Do I Need My Receipt?

Not necessarily.

If you lost your receipt Macy’s can usually look up your purchase internally.

They’ll do it via your credit card, return label, packing slip, or even a registry number.

If they can’t find any evidence of your purchase, they’ll typically give you store credit for the lowest selling price in the past 180 days.

See Also: Order Online From Macy’s, Return Item to Store, Save BIG Money

Any Exceptions to the 30 Days?

Yes, there are a bunch of exceptions to the 30 days.

Here’s a quick summary of each…

Apple Products – iPhones must be returned within 14 days, all other Apple products get 30 return days.

Area Rugs – Rugs bought online still have 30 days, call 1-800-289-6229 to facilitate your return. Rugs bought in-store also have 30 return days.

Backstage Items – 30 days.

Beauty Box – Not eligible for a return or exchange.

Bridal Salon by Demetrios – All items are final sale and not returnable.

Bonus Gifts – If you return an item that came with a bonus gift, you must return bonus gift as well. If you don’t, you’ll be charged for it.

Designer Brands – Burberry, Gucci, Longchamp, Louis Vuitton, and Tous only come with a 14 day return window.

Dresses (Juniors and Socials) – These come with a 60 day return window.

Finish Line – All Finish Line items come with a 30 day return policy.

Furniture – You must contact Macy’s within 3 days of delivery if you want to return furniture.

Fur Vault – 30 days.

Gourmet Food & Wine – Not returnable.

Jewelry (including Cosmetic Jewelry) – 30 days.

Mattresses – Try for 120 days and if you don’t like it, you have 14 days after your 120-day trial to contact them for a 1-time re-selection or mattress return.

Last Act Items – 30 days.

Locker Room by Lids – 30 days.

Optical – 30 days.

Style Your Ring – 30 days.

Tech Accessories – 14 days.

Can I Return Online Purchases to my Local Macy’s?

Yes, absolutely.

Just return your item, and invoice, back to any Macy’s for a return.

If you don’t have your invoice, you can simply print your email confirmation and that will suffice.

If you don’t have that either, you can CLICK HERE and get online access to your order details and print them.

See Also: Nordstrom Return Policy: We Answer ALL Your Questions

How Do I Return Online Purchases via the Mail?

They call this their “Easy Return” system, while it may be “easy” it’s gotten WAY more expensive to ship something back. (more on this below)

Any purchase made at Macys.com will be returned via UPS and you just have to drop it off at any UPS Access Point.

Visit this page and follow the detailed instructions.

Who Pays the Return Shipping Fees?

You do.

Not that long ago, Macy’s would pay the return shipping fees on ALL purchases that were originally made online.

Those days are LONG gone.

These days you’re stuck paying $9.99 for return shipping fees unless you’re a Star Rewards member and spend at least $500 annually on your Macy’s credit card, then you don’t have to pay the $9.99.

Seriously Macy’s, this policy is TERRIBLE and will only make shoppers think twice about shopping on the Macy’s website. Way to go.

Unfortunately, you cannot return purchases made in-store via the mail or UPS.

When Returning Gifts, What Should I Know?

This is an easy process with a gift receipt.

Just return to a Macy’s location and they’ll give you store credit for the purchase amount.

Without a gift receipt you’ll need to plead your case and depending on the Macy’s location, they may or may not be able to help.

It’s always worth a shot. If you get turned away just sell your loot on eBay.

What About Getting a Price Adjustment?

Yes, Macy’s does price adjustments.

If the item you bought goes on sale within 10 days, just bring back your receipt and get a credit for the difference in price.

This includes both online and in-store purchases.

What If I Made an Online Purchase via PayPal?

If you need to return an item that you bought with PayPal, it’s an easy process.

You just mail back your return like you normally would and your PayPal balance will be credited accordingly.

Can Macy’s Gift Cards be Returned?

No, they can’t.

But if you lose your Macy’s gift card they can re-issue you one with proof of purchase.

Ask the Reader: Have you recently used the Macy’s return policy? Was it an easy experience?

By Kyle James

Photo credit to Mike Mozart.

Not only does Costco have a great return policy, but the in-house Costco warranty is pretty darn good as well. Here’s exactly how it works and what products at Costco come with a special warranty that far exceeds the manufacturer’s warranty.

Televisions

Many HDTV brands like Samsung, Sony, and Vizio only provide a 1-year limited warranty on parts and labor.

But if you buy your TV from Costco, you automatically get a 2-year warranty. This includes tuner-free displays as well.

They actually provide a Concierge Service that you call to get free technical support. This goes for almost all of the products listed below.

If the technical support rep can’t help you fix your problem they’ll initiate the exchange of a new HDTV.

Not sure why you’d buy a new TV from anywhere else.

The toll-free Costco Concierge phone number is 1-866-861-0450.

See Also: Does Costco Deliver Groceries? We Got the Full Scoop

Projectors

It would also be smart to buy your next projector from Costco as it comes with a 2-year warranty.

The same concierge service is standing by to help you with this warranty.

Computers

2 year warranty as well.

This includes both desktop and laptop computers.

It should be noted that this excludes touchscreen tablets.

Major Appliances

When it comes to appliances, the Costco warranty includes refrigerators (bigger than 10 cubic feet), freezers, ranges, cook-tops, over-the-range microwaves, dishwashers, and washers/dryers.

Again, the warranty is a flat 2 years on these appliances.

This alone makes the Costco membership worth it as Home Depot and Lowe’s only offer a measly 48-hour return policy on major appliances.

See Also: The Costco Furniture Warranty Is Like Really Good…

Auto Tires

When you buy your tires at Costco they come with a pretty darn good warranty.

They call it their Road Hazard Warranty and as long as you don’t sell your car, you’ll get a full 60 months of protection.

Just rotate and balance your tires in accordance with your vehicle’s manufacturer and you’ll be protected.

See Also: Are Costco Tires Cheaper? Here’s How Costco Prices Stack Up

Food Items

All food items, both perishable and non-perishable, fall under Costco’s liberal warranty policy.

If you’re not happy with any food item, either opened or not, you can return it for a full refund or exchange.

Amazingly, Costco does not specify a specific time window for you to bring back food items. They leave it completely open ended.

The only “edible” items that don’t qualify for this warranty are alcohol and cigarettes.

Car Batteries

Costco sells Interstate Batteries and stands behind them with a pretty solid warranty.

Here is how it breaks down:

• Bought within 36 months: Full refund or exchange.
• Bought 37 – 45 mo. ago: 60% refund.
• Bought 46 – 55 mo. ago: 50% refund.
• Bought 56 – 65 mo. ago: 40% refund.
• Bought 66 – 75 mo. ago: 30% refund.
• Bought 76 – 86 mo. ago: 20% refund.
• Bought 86 – 95 mo. ago: 10% refund.
• Bought 96 – 100 mo. ago: 5% refund.

Be sure to hold on to your Costco receipt to make for an easy return or exchange of your battery.

See Also: Guess Who Makes Costco Batteries? (Answer Might Shock You)

Eyeglasses and Contacts

According to a Costco rep, eyeglasses and contacts bought at the warehouse fall under their 100% satisfaction guarantee policy.

So if you have any problems just take them back to Costco and they’ll take care of you.

See Also: 10 Things To Know Before Using Costco Optical

Hearing Aids

When you buy your hearing aids at Costco their warranty is a little different than most.

According to a Costco employee that I spoke with they offer a one time replacement on your hearing aids.

After that you’ll need to attempt to get them repaired or replaced on your own dime.

Does Costco Also Offer Extended Warranties?

Yes.

Via Allstate, Costco offers extended warranties on TVs, projectors, computers, and major appliances.

Allstate extends the warranty for up to 5 years beyond your purchase date OR delivery date for online purchases.

Bonus Tip: Costco Anywhere Visa Card

Did you know that purchases made with the Costco Anywhere Visa add an astounding 2 more years on your warranty?

You’re even covered for up to $10,000 per item.

I’ve had this card for a couple years and had NO idea about this extra 2 years. So I figured it would be really good info to pass along.

You can find all the details here.

Ask the Reader: Have you ever taken advantage of the Costco warranty? Was it a painless process?

By Kyle James

Maybe you’re trying to hide Christmas presents from snooping kids, or perhaps you don’t want your wife to see her anniversary gift. Whatever the case may be, you can indeed hide orders on Amazon. Amazon doesn’t call it “hiding” orders, which at first glance makes the whole scenario a little confusing. So with that it mind, here’s exactly how you go about hiding purchases on Amazon from nosy family members.

First Find the “Archive Order” Button

Not sure why Amazon makes this so difficult, but they kinda do.

The only way to “hide” an order is to “archive” it. On your “Orders” page, you’ll see the “Archive order” button next to each item that you purchased.

Just click on that button and the item will disappear from your orders page and go to your “Archived orders” page.

Be aware that Amazon limits you to 100 orders that can be archived at one time.

So if you’re close to your limit. just start clicking on the “Unarchive Order” button on old purchases to free up some room.

Also, when using the Amazon app, the archived orders page is impossible to find. You can (currently) only seem to access it on a desktop or laptop.

See Also: The One Amazon Hack That’ll Find You the Lowest Price…Every Time

Then Find the “Archived Orders” Page

The “Archived orders” page can be a little tricky to find too. But you’ll definitely want to know where it is so you can track your purchase or request a return.

To find it, you’ll want to click on the “Your Account” link on Amazon.

This takes you to a LONG laundry list of information and links. You’ll want to scroll down to the “Ordering and shopping preferences” section.

This is where you’ll find the “Archived orders” link. (See screenshot above)

Simply click on it and you’ll be taken to all of your archived purchases on Amazon.

Alternative Solution…

If you don’t want to worry about archiving orders moving forward, there’s another smart solution.

Amazon Prime members can actually create separate accounts for up to 2 adults and 4 kids.

The cool part is that each account will get all the benefits of Amazon Prime.

The only requirement is everyone must have the same physical mailing address.

Simply visit Amazon Household and create your personalized household right now.

Happy order hiding.

By Kyle James