I’m proud to say that I still have 3 pairs of dress pants from Banana Republic that I bought during Obama’s first administration. But it doesn’t matter how well made clothing is, there always comes a time when you need to make a return. So I went out and researched the Banana Republic return policy and found answers to all your burning return questions.

Their return policy gives shoppers 30 days to try stuff on at-home and figure out of it’s right for them.

Unfortunately, this policy recently changed from 45 days to 30 and is getting worse.

You’ll need to head to a Banana Republic location to make your return, you CAN’T return items to Old Navy or Gap.

It’s highly recommended that you have your receipt as it will make your return very easy (more on this later).

You’re Not Out-Of-Luck After 30 Days

Even if they cannot find your order via your phone number or credit card, most stores will STILL give you store credit for the lowest selling price of the item in past 60 days.

If the item was bought recently, and still in stock, they’ll more than likely give you the price that you originally paid.

PRO TIP: RETURN CLOTHING FROM “OTHER BRANDS” TOGETHER

For example, if you had stuff delivered from Banana Republic and Gap in one package, you can also return them in ONE PACKAGE.

The same goes for Old Navy and Athleta products as well.

Also, you can do this for an even exchange which is very convenient too.

See Also: Here’s Exactly How the Gap Return Policy Works

Their Policy on Returning Items You’ve Worn

If you wear something and notice a defect like a small hole, or stitching that’s coming loose, Banana Republic will almost certainly take the item back for a refund or exchange.

But if you wear the item out to work or dinner and simply decide you don’t like it, your mileage will vary depending on the manager you encounter.

The Dog Ate Your Receipt?

Take him to the vet and try and get Fido to throw it up cuz you’re gonna need it.

But seriously, they MAY be able to look up the receipt with the credit card you used for the purchase, but not always.

Also, depending on the manager, they may be able to issue you store credit for the last sale price of the item.

PRO TIP: JOIN THEIR REWARDS PROGRAM

If you’re a member of the Banana Republic Rewards program, they can typically look up the transaction and access your receipt.

If for no other reason, it’s worth joining for free for this one cool perk.

You Can Make an In-Store Return on an Online Purchase

Just bring back your items with original tags still on them to ANY Banana Republic store (not a Banana Republic Factory store).

You can use either your online invoice OR packing slip as proof of purchase and get your refund or exchange.

See Also: Old Navy Return Policy: Time to Break It All Down

Banana Republic Will Pay For Return Shipping

When you use the Returns Portal at Banana Republic, they will happily pay the return shipping fees on all refunds and exchanges.

For a straight refund, they’ll reimburse your original form of payment as soon as they receive the item(s).

For an exchange, they ask that you contact them first to make sure they send you the correct replacement item.

PRO TIP: BE CAREFUL BUYING FINAL SALE ITEMS ONLINE

I would recommend you avoid buying Final Sale items online unless you’re 100% positive what size you wear.

For example, if you order some Final Sale jeans and they don’t fit, they will not let you exchange them. You’re stuck with them.

So you may have saved money, but now you have jeans that you’ll have to sell on eBay or give to a friend.

Before you start buying final sale items online, go to a Banana Republic store and try-on a bunch of different items and write down what size you are.

BR Factory Store Policy is the Same

The return policy is IDENTICAL at a Banana Republic Factory store.

You have 30 days to return in-store or online via the prepaid return shipping label.

But keep in mind that you CANNOT return something bought from a BR Factory store to a regular location.

Factory clothing MUST be returned to a Banana Republic Factory Store.

How To Return a Gift Without a Receipt

If you do NOT have a gift receipt, you will receive a gift card for the last sale amount of the item you’re returning.

If you want a cash refund, you’ll need to come up with the receipt or ask the gift giver if they still have it.

Ask the Reader: Have you ever had a problem with the Banana Republic return policy? Let me know in the comments.

By Kyle James

Kyle James( Owner/Founder )

I started Rather-Be-Shopping.com in 2000 and have become a consumer expert and advocate writing about out-of-the-box ways to save at stores like Amazon, Walmart, Target and Costco to name a few. I’ve been featured on FOX News, Good Morning America, and the NY Times talking about my savings tips. (Learn more)