The Home Depot Military Discount: Time to Cut Through the Confusion
Until recently, the Home Depot did not have an official military discount printed anywhere on their website. This has created a lot of confusion as vets and active military try to figure out what, if any, military discount exists. So I thought I’d take this opportunity to investigate these new changes and see what I could find out. What I discovered was really enlightening. Hopefully you can take advantage of this information at the Home Depot and save some money. Let’s get into it…
What Exactly is the Home Depot Military Discount?
I went straight to the top and called the Home Depot corporate office and spoke personally with a big-whig who basically read me their internal “military discount” policy.
Essentially the discount breaks down into 2 main categories:
1. The Everyday Discount:
The “Everyday” discount at the Home Depot is a flat 10% off and it’s available 365 days a year. It’s good for the following service men/women.
– Active members and Veterans from the following:
- Army
- Navy
- Air Force
- Marine Corps
- Coast Guard
- Space Force
- National Oceanic and Atmospheric Administration (NOAA)
- US Public Health Service Commissioned Corps (USPHS)
- National Guard
– Reserve personnel
– Retired veterans who served for at least 20 years.
– Those with a Service-Connected disability.
2. The Holiday Discount:
The “Holiday” discount is also 10% and is good for all other veterans who don’t fit into the four “everyday discount” categories above.
But…it’s only available on these 3 holidays: Memorial Day, 4th of July, and Veteran’s Day.
See Also: Lowe’s Military Discount: If You Served, It’s a No-Brainer Way to Save
You’ll Need to Show Proper I.D.
You’ll need to show one of these eight ID’s when registering for the discount (more on how to do this later):
- Active Duty Military ID card w/ picture (Green Background)
- Retired Military ID card w/ picture (Blue Background)
- VA Card with word “Service” on it.
- DD-214 form.
- Valid driver’s license with the U.S. flag -OR- “Veteran” designation.
- A service-connected VA Medical Center card.
- Common Access Card (CAC).
- Active Military and Retired Military ID card for spouse or dependents. (Yellow/Beige Background)
I’m not sure what evidence is required to get the “Holiday” discount.
Please let me know in the comments if you have the answer to that question.
See Also: Veteran & Military Discounts: 90+ Places Where Heroes Get a Deal
The Discount Can Be Used Online
As of October 2023, you can use your discount online and in-store.
Because of this, you need to create a Home Depot account and then GO HERE to get your military status in their system.
You can also scroll down this page until you see “SERVING MEANS SAVINGS” and click on Learn More. See screenshot above.
You’ll then be guided through the process of registering for the military discount.
The good news is you only need to register ONCE and then you can use the discount online and in-store forever.
The 10% discount will be tied directly to your online account, so when you shop the Home Depot website, the discount will automatically be applied to your purchase.
Use the Home Depot App When Checking Out In-Store
First of all, you still need to register online or via the Home Depot app for the in-store discount just like you do for the online discount.
NOTE: Keep in mind that when using the Home Depot app you need an iPhone with iOS 13 or newer -OR- Android 10 OS or newer for an Android smartphone.
Follow the same exact directions that are posted above in the “Can the Discount Be Used Online?” section.
Then when you’re shopping in-store, you’ll have to present a Virtual ID (see picture above, looks similar to a QR code) on your smartphone for the cashier to scan in order to get your 10% discount.
The best way to make this happen is to download the Home Depot app and login to your account via the smartphone app.
That way it will be really easy to pull up the Virtual ID for them to scan.
Here’s EXACTLY how to find the barcode within the Home Depot app: (thanks Gail!)
- Go to Menu, then My Account.
- Then tap Account, to access the drop-down menu.
- Next tap Military Discount Benefit.
- Then the Barcode will pop up.
Below is an iPhone screenshot to show you exactly where you’ll find it.
Unfortunately, if you DON’T have a smartphone you can no longer get the discount which is a TERRIBLE move by the Home Depot.
Spouses Are Eligible But NOT Dependents
Spouses absolutely are eligible to also get the military discount, including Gold Star spouses.
Unfortunately, dependents cannot score the savings.
Some Items are Excluded from the Discount
Unfortunately, there are a few military discount exclusions.
Here are the most notable:
– Installation Services: Think carpet, blinds, tile, HVAC, closet shelving, and windows.
– Major Appliances: While you cannot use your military discount on major appliances at Home Depot, they have partnered with Military Exchange which gives you tax free and military exclusive pricing on appliances.
– Special Purchase Appliances: If you have to buy the appliance at the special services desk then you probably won’t get the 10% discount.
– Some Commodity Products: Includes some lumber, wire, and building materials.
– Value Priced Merchandise
– Tool Rental Fees
– Delivery and Freight Fees
– Gift Cards
There’s an Annual Maximum Discount
While you can use the discount as often as you want, you’re restricted to a $400 maximum annual discount.
So essentially the discount will be good on the first $4,000 you spend every year.
Cannot Be Combined with Other Discounts
This means you cannot combine the military discount with coupons or other discounts of any kind, including their “10% moving soon” discount.
So What’s the Big Controversy?
Because the Home Depot does not post an official military discount policy online, or in their stores, it’s often misinterpreted by managers and cashiers.
This leads to a lot of confusion and frustration among veterans and active military members.
I’ve read of some HD managers refusing the discount altogether and some cashiers being completely unaware of its existence.
I think if the Home Depot corporate office came out with an official policy, and made it easy to register (like Lowe’s), all of this confusion would go away.
UPDATE: Home Depot now lets you verify your military status online and then you can use your discount BOTH online and in-store.
Visit THIS PAGE and Scroll down the page until you see “SERVING MEANS SAVINGS” and click on Learn More.
Keep in mind that you MUST create a Home Depot account first.
Why Shouldn’t I Just Shop at Lowe’s?
Many vets don’t want to jump through the hoops mentioned above and DON’T want to create a Home Depot account.
Some also don’t have a smartphone, making it impossible to get the discount in-store.
Thus many are opting to shop exclusively at Lowe’s where their military discount is much easier to use.
There’s no doubt the Home Depot is losing a lot of business because of this.
Your military information at Lowe’s is put into their system JUST ONCE and you get your 10% discount every time you shop, no questions asked, and no need for a smartphone.
Come on Home Depot, it’s time to copy your competitor and do the same!
I’d also like to see them open up their “Everyday” discount to ALL vets. After all, isn’t a vet a vet? They are in my book.
Ask the Reader: Have you ever asked for a military discount at the Home Depot? Was it an easy process or not worth the hassle?
Final Note: If you have some further information that I don’t have in this article please leave a comment and I’ll be sure to investigate, thanks.
By Kyle James
I started Rather-Be-Shopping.com in 2000 and have become a consumer expert and advocate writing about out-of-the-box ways to save at stores like Amazon, Walmart, Target and Costco to name a few. I’ve been featured on FOX News, Good Morning America, and the NY Times talking about my savings tips. (Learn more)
I tried yesterday for the discount. I live In Minnesota am a Vietnam ERA Vet. In Minnesota your Prior Military service is on are Driver Licenses. They would not give me the discount. They would not accept it. Its going to hurt some of the older Vets for sure. I dont have a smart phone so for me the benefits is gone. Make sure you bring this up at your Legion meetings
HD military discount is VERY restricted. NO building material and no appliances. So, what’s left?
NOT an issue @ Lowes on both of these items.
Check again. I was at Lowe’s today and they no longer will give ANY military discount on appliances, lumber, wire, and a variety of other items, essentially the same restrictions as at Home Depot. The ONLY advantage at Lowe’s now is that they don’t require you to use a stupid app to get the discount.
Sorry Home Depot, but your corporate people need to get with it! I was a long time customer and now refuse to shop at your store because of your interpretation on just who is a Vet and who is not! Cut through the Bull, you people know what needs to be done. Don’t know what you big wigs are thinking in a tough economy like we are in
after many years doing business with Home Depot, from Norman,Ok to Arvada, Co. and Cheyenne Wy .. etc. wherever there was a place and a need..I no longer am a loyal Home Depot customer. after the slap in the face I received today from HD and denying my discount..telling me I have to open an account to get it instead of verifying my existence with my card which clearly states and verifies my indefinite status until proven that I am dead..this is getting to be a lot of maird I not ever put my personal info on any site for anyone for any measly 10% so I am saying adieu to those folks at home depot…and I would warn anyone registering with Home Depot not to put your personal info in their system or anybody else’s .NOT WORTH IT!!
I feel your pain, Hank. I was in HD today and asked for the military discount on a purchase. I did not realize showing my ID was no long acceptable, although I did show it, and it was refused.
It is a hassle, I agree, but a discount is something a company does not have to offer. I wish Menard’s offered a discount instead of having to send in a receipt of purchase and having to wait to get the credit in the mail, but it is available to everyone. It is plus as now HD will allow the Vet discount with online purchases. They did not in the past. I am fortunate as both HD and Lowes are nearby so I can also go across the road to reach the other!
I found out today that home depot has limited the vets purchase, some things does not qualify for the 10% military discount, such as the Arctic Cooler and some Wood product..when purchase it comes up as 0% discount
They no longer give a discount on lumber. We had recieved it in the past( as early as 2 weeks ago), but was told yesterday that lumber wasn’t qualified for the discount and it “must of been a mistake” all the other times we got it. I guess we go to Lowes for our lumber purchases from now on!
My wife had read something a couple weeks ago saying Home Depot no longer discounts on products. I forgot about that until today when bought some insulation and sealant tape and the discount was only for the tape. That was after having to deal with app frustration with the discount which happens literally every single time.
PER HOME DEPOT ONLINE:
-Annual $400 maximum discount
-“The Home Depot Military Discount cannot be applied to select items, services and fees, including, but not limited to, some commodity products (including lumber, wire, building materials), value priced merchandise, appliances, tool rental fees, labor items, gift cards and services including freight and delivery.”
PER LOWES ONLINE:
Discount applies to “…most full-priced product purchases.
Exclusions:
“…any sale item or with any other discount…”
“major appliances ((including related accessories and parts)
“..commodities (such as but not limited to electrical cable and wire, dimensional lumber, plywood and OSB)
And the usual stuff like gift cards, installations and services.
I did not see an annual discount cap.
I am also registered with Lowes and sometimes go there as well.
I hope others will add specific product exclusions that they encounter, but which one might not think are part of the categories Lowes and HD mention.
Someone earlier mentioned an Artic Cooler at HD. That doesn’t make sense unless it was an appliance (electric) or they failed to note that it was on sale or special buy etc.
Someone else also mentioned Great Stuff gaps and cracks filler at HD. I would not have thought that was excluded either.
I am a disable vet..I can no longer get a discount at Home Depot because I have not downloaded their app on my phone. They refuse me.. I do not have a smart phone as most older people do not. And if I did I know I wouldn’t know how to use it and I don’t want to. Shame on Home Depot!! I’ll go else where!!
You can be a non-retired vet and still get the “everyday” discount (maybe I slipped through the cracks, but I can, at least). Also, sometime between Oct. ’21 and April ’22, Home Depot quit allowing the discount on lumber products.
Home Depot also picks and choose’s what products get the discount. No discount on lumber, plumbing, and electrical. Lowes has the discount for everything.
The Home Depot near my home in Tampa only asks to see my military ID, but the HD 13 miles away near work requires you to be registered online and have to show a barcode or something. I walked out and left my wheel barrow right there at the counter. I’m fed up with all the business that want me to log on to their website.
By the way the closest hardware to me is Ace Hardware and they offer 10% military discount too. Just show your card.
Hopelessly out of date on August 10, 2022
Fill me in! Their policy seems to be ever changing, I need your help…
My previous entry was a trial to see if it would post.
So let’s start. A regular non-retiree vet can get the discount, which applies except for a lot of big ticket items like lumber and other building materials. However, you cannot do it with a vet card or any of the other stuff you mention. HD is now transitioning to a QR code basis only. That is, you have to put their ap on your phone and use your records to verify your status. But the ap requires ios13 for iPhones and probably something similar for other operating systems. So if you don’t have the modern ios update (that means no old phones) you can’t show your QR code at the register and you get no military discount. Presumably they are doing that so they can keep track of how much you buy on your annual discount limit. BTW, this happened to me today in Northern Virginia-veterans card was not accepted because the cash register was rigged to not accept manually entered discounts.
I also set up a Pro Account because logging in at the Pro desk allowed them to see my military discount on file. However, the store manager told me that the company policy was not to give discounts manually at Pro account registers.
Personally, I would always go to Lowes (better materials, better maintained stores, etc.) if they were only twice as far to drive.
I agree…way too much hassle from Home Depot. I’ve had both Home Depot and Lowe’s. Absolutely no comparison between them. If your a Vet go to Lowe’s. They truly appreciate your service and business
the QR code is only valid for a short time (a cashier told me around 10-20 minutes), so you have to log into the app and get a new code if too much time has passed.
I only live 1 mile from a Home Depot, but I now drive 8 miles to go to a Lowe’s. Home Depot’s military discount policy is insulting. It’s as though they do not want us to get it so they make it as difficult as possible to use. They have lost my business!
HOME DEPOT HATES VETERANS. WHY? if you don’t have a smart phone you are not a veteran.
agree and i’m taking this to corporate it’s bull crap
no smart phone so no military discount.
just not right.
Military discount app not working – where can I get answers ,?????
Home Depot have no answer. Go to Lowe’s they truly appreciate the Vets and the business
Thanks for good article – very informative.
I appreciate Home Depot (HD) offering 10% military/veteran discount. Prior to them doing so I went to Lowe’s whi, as noted, makes it much easier. Based upon recent experience I may be making Lowe’s my go-to store of choice. Here’s why: I did not realize once I saved $400 [which i am thankful fro] (based upon spending $4,000 at HD this year) I would not be Lowe’s any further discount. My bad.
SO, can I create another HD account to continue shopping at HD and receiving the military discount? The denial by HD of military discount started in August of 2022. I am left with choice of HD not getting any further of my hard-earned dollars for the rest of 2022 – and going to Lowe’s where they selling of the same products – or losing out at HD without the 10% savings. I’m not inclined to do the latter, but rather resortvto Lowe’s who offers fewer hoops to jump through.
What sayestvthee? Is there a way around HD’s current max out at $400/year savings?
Peace.
dennis
Well I hit the dollar limit. I reach the limit frustration wise as well. From buying a microwave and they could not figure out how to install it. Then there was lieing about receiving a shipment for an online order. And the best yet bought a 60 gallon compressor and the pipe to the pressure regulator and safety valve was not bored out. I other words I almost blew up a new compressor. So this dollar limit is the final nail. Say hello to Lowe’s!
My discount don’t work and I asked the store employee and they said half the time it don’t work…bad software on phone
I appreciate the discount, but not all veterans have cell phones or are tech savvy enough to download APPs. And, phone/WIFI service can be sketchy for that matter. 10% for one year up to $400…why so low? Lowe’s doesn’t do that and doesn’t make it’s 10% military discount a HASSLE unlike Home Depot. The Home dePot corporate weenies screwed the pooch on this idea. Shop at Lowe’s if you can. I created an account and the APP won’t download to my phone…
HD no longers honors discount on appliances as of 10/21/22
Lowe’s does