Lowe’s Price Match Policy: Things You Need To Know to Save
I love a good price match policy and smartphone technology has made it really easy to get some extra savings. With a phone in your pocket it has become a breeze to score a Lowe’s price match. Here’s exactly how their 30-day policy works so you can save some money on your next trip to the big-box store.
You have exactly 30 days from the date of purchase to get a Lowe’s price match.
Keep an eye on those competitor’s ads, especially when making a large purchase like an appliance, BBQ, riding mower, or paint sprayer.
Steps To Make It Happen
When you find a lower price from a competitor, simply bring in the advertisement on printed paper or via your smartphone.
The Lowe’s website says you can provide this to “any employee” but I like to go the customer service desk as they are usually better versed in their price match policy.
They’ll verify the lower price on the “printout, local ad, photo, or smartphone display” and match the price on the spot.
PRO TIP: SCENARIOS WHERE YOU MIGHT GET DECLINED
Over the years, I’ve talked to dozens of shoppers and blog readers who’ve had trouble getting a price match from Lowe’s.
These days they seem to try and find a reason to turn shoppers down.
If you’ve been turned down, it was probably because of one of these reasons.
- Lowe’s refused to price match because they claimed it would result in a “double discount”—meaning since the item was already on sale at their store, matching another retailer’s lower price would stack discounts, which they don’t allow.
- Being denied because the item wasn’t classified as “in-store”, even though it could be bought from their website. Feels like a loophole. Price matching policies seem to vary wildly depending on who you talk to.
- Lowe’s won’t price match after you’ve already purchased an item. They’ll only adjust the price if it drops at Lowe’s—not if a competitor offers it for less.
See Also: Here’s How to Quickly Get a Home Depot Price Match
The Stores Lowe’s Will Price Match
They’ll match ANY local competitor or online retail competitor.
This includes your Home Depot, Menard’s, and Ace Hardware’s of the world as well as local “Ma & Pa” stores.
The key to making this happen is Lowe’s must be able to validate the lower price.
So make sure you bring in evidence via a print ad or have the competing website “pulled up” on your smartphone or tablet.
There Are Exclusions To Be Aware Of
Here are the most notable exceptions.
– Warehouse Clubs – They won’t price-match Costco or other wholesale clubs like Sam’s Club and BJ’s Wholesale.
– Non-Verifiable Prices – If Lowe’s can’t verify the lower price, for whatever reason, you won’t get the price match.
– Out-of-Stock Items – If the competing retailer does not have the item in-stock you won’t get a price match.
– Discontinued Stuff – If the item is no longer produced and sold by a competing store there will be NO price match for you.
– Refurbished Products – Same goes for items that are refurbished and selling for less at a competing store.
– Senior, Military, and Employee Discounts – Pretty straight forward.
– Pricing Errors – If the price is wrong then you won’t get the price match.
– Prices from Auction Websites – Sorry, you can’t price match items sold on eBay.
– Competitor Coupons – If the lower price is because of a coupon offer you can’t get the same price from Lowe’s.
See Also: Considering Renting Tools from Lowes? Read This First
They’ll Price Match Online Purchases Too
They’ll indeed price match online websites that have a lower price.
Consider downloading the ShopSavvy app so you can scan the barcode of an item and see if it’s cheaper online.
Then use that lower price as evidence and get an easy Lowe’s price match.
PRO TIP: THEY HAVE AN IN-HOUSE LIST OF APPROVED ONLINE RETAILERS
Lowe’s has a list of online retailers that they’ll price match that they don’t share with the public.
From Davy in the comments, “Lowe’s wanted $1400 and the online price from bbqguys.com was $1200 for the same grill. Lowe’s would not match the price because bbqguys.com was not listed as a “competitor”. Those were places like Amazon, Wayfair, JC Penney, Wal-Mart.”
Bottom line: You’re gonna be out-of-luck if you try and get a price match from small and niche websites like BBQ Guys. When trying to find a lower price, stick to big name companies and websites.
This Definitely Includes Amazon
Lowe’s will absolutely price match Amazon.
Because of this, I highly recommend using the Amazon app so you can quickly check their price when shopping at Lowe’s.
When you find a lower price just go to the Lowe’s customer service desk and get your savings.
Note: Lowe’s will only price match items sold directly by Amazon and not 3rd party Amazon sellers.
Also See: Skip the Membership: All The Stores That’ll Price Match Costco
They Distinguish Between Sale and Clearance Stuff
Sale merchandise, YES they’ll price match. Clearance stuff, NO, they won’t price match.
So check out those sale ads from Lowe’s competitors and get the lower price when you can.
Lowe’s Won’t Beat Competitors by 10%
There was a time when Lowe’s would indeed beat competitor pricing by 10%.
But unfortunately those days are gone.
See Also: 9 Clever Ways to Save at Lowe’s That You’ve Never Heard Of
A Competitor’s Coupon is a No-No
You can’t use a competitor’s coupon to score a lower price at Lowe’s.
Also, from their website, “Customers can either use a Lowe’s coupon or price match to a lower competitive price but not both.”
Price Match on Black Friday Weekend
As far as I can tell you can price match Black Friday pricing.
There’s nothing on their website that stipulates that you can’t get a price match on Black Friday weekend.
Because of this, check out those Black Friday ads this year and use them to your advantage at Lowe’s.
Ask the Reader: Have you received a Lowe’s price match in the past? Was it an easy process?
By Kyle James
I started Rather-Be-Shopping.com in 2000 and have become a consumer expert and advocate writing about out-of-the-box ways to save at stores like Amazon, Walmart, Target and Costco to name a few. I’ve been featured on FOX News, Good Morning America, and the NY Times talking about my savings tips. (Learn more)
I found the Frigidaire dishwasher for 598 on sale at Home Depot and Lowe’s had it on sale for 629 they wouldn’t match the price. Their reasoning was since they already had it on sale and if they also price matched it would be a double discount which is not allowed. Crazy. Guess I will purchase from HD
I was just refused a price match because my product was not “in store” as an item. But, it’s listed on their website for me to purchase…Trickery! The lines for price matching appear to move drastically depending on who is handling the customer.
This so true. I wanted a price match for a paint sprayer. Home Depot had it online for 383 Lowes wanted 479. They would not price match because Home Depot was 50 miles away. Excuse was Home Depot was not local and the item was online.