Lowe’s Price Match Policy: Things You Need To Know to Save
I love a good price match policy and smartphone technology has made it really easy to get some extra savings. With a phone in your pocket it has become a breeze to score a Lowe’s price match. Here’s exactly how their 30-day policy works so you can save some money on your next trip to the big-box store.
You have exactly 30 days from the date of purchase to get a Lowe’s price match.
Keep an eye on those competitor’s ads, especially when making a large purchase like an appliance, BBQ, riding mower, or paint sprayer.
Steps To Make It Happen
When you find a lower price from a competitor, simply bring in the advertisement on printed paper or via your smartphone.
The Lowe’s website says you can provide this to “any employee” but I like to go the customer service desk as they are usually better versed in their price match policy.
They’ll verify the lower price on the “printout, local ad, photo, or smartphone display” and match the price on the spot.
PRO TIP: SCENARIOS WHERE YOU MIGHT GET DECLINED
Over the years, I’ve talked to dozens of shoppers and blog readers who’ve had trouble getting a price match from Lowe’s.
These days they seem to try and find a reason to turn shoppers down.
If you’ve been turned down, it was probably because of one of these reasons.
- Lowe’s refused to price match because they claimed it would result in a “double discount”—meaning since the item was already on sale at their store, matching another retailer’s lower price would stack discounts, which they don’t allow.
- Being denied because the item wasn’t classified as “in-store”, even though it could be bought from their website. Feels like a loophole. Price matching policies seem to vary wildly depending on who you talk to.
- Lowe’s won’t price match after you’ve already purchased an item. They’ll only adjust the price if it drops at Lowe’s—not if a competitor offers it for less.
See Also: Here’s How to Quickly Get a Home Depot Price Match
The Stores Lowe’s Will Price Match
They’ll match ANY local competitor or online retail competitor.
This includes your Home Depot, Menard’s, and Ace Hardware’s of the world as well as local “Ma & Pa” stores.
The key to making this happen is Lowe’s must be able to validate the lower price.
So make sure you bring in evidence via a print ad or have the competing website “pulled up” on your smartphone or tablet.
There Are Exclusions To Be Aware Of
Here are the most notable exceptions.
– Warehouse Clubs – They won’t price-match Costco or other wholesale clubs like Sam’s Club and BJ’s Wholesale.
– Non-Verifiable Prices – If Lowe’s can’t verify the lower price, for whatever reason, you won’t get the price match.
– Out-of-Stock Items – If the competing retailer does not have the item in-stock you won’t get a price match.
– Discontinued Stuff – If the item is no longer produced and sold by a competing store there will be NO price match for you.
– Refurbished Products – Same goes for items that are refurbished and selling for less at a competing store.
– Senior, Military, and Employee Discounts – Pretty straight forward.
– Pricing Errors – If the price is wrong then you won’t get the price match.
– Prices from Auction Websites – Sorry, you can’t price match items sold on eBay.
– Competitor Coupons – If the lower price is because of a coupon offer you can’t get the same price from Lowe’s.
See Also: Considering Renting Tools from Lowes? Read This First
They’ll Price Match Online Purchases Too
They’ll indeed price match online websites that have a lower price.
Consider downloading the ShopSavvy app so you can scan the barcode of an item and see if it’s cheaper online.
Then use that lower price as evidence and get an easy Lowe’s price match.
PRO TIP: THEY HAVE AN IN-HOUSE LIST OF APPROVED ONLINE RETAILERS
Lowe’s has a list of online retailers that they’ll price match that they don’t share with the public.
From Davy in the comments, “Lowe’s wanted $1400 and the online price from bbqguys.com was $1200 for the same grill. Lowe’s would not match the price because bbqguys.com was not listed as a “competitor”. Those were places like Amazon, Wayfair, JC Penney, Wal-Mart.”
Bottom line: You’re gonna be out-of-luck if you try and get a price match from small and niche websites like BBQ Guys. When trying to find a lower price, stick to big name companies and websites.
This Definitely Includes Amazon
Lowe’s will absolutely price match Amazon.
Because of this, I highly recommend using the Amazon app so you can quickly check their price when shopping at Lowe’s.
When you find a lower price just go to the Lowe’s customer service desk and get your savings.
Note: Lowe’s will only price match items sold directly by Amazon and not 3rd party Amazon sellers.
Also See: Skip the Membership: All The Stores That’ll Price Match Costco
They Distinguish Between Sale and Clearance Stuff
Sale merchandise, YES they’ll price match. Clearance stuff, NO, they won’t price match.
So check out those sale ads from Lowe’s competitors and get the lower price when you can.
Lowe’s Won’t Beat Competitors by 10%
There was a time when Lowe’s would indeed beat competitor pricing by 10%.
But unfortunately those days are gone.
See Also: 9 Clever Ways to Save at Lowe’s That You’ve Never Heard Of
A Competitor’s Coupon is a No-No
You can’t use a competitor’s coupon to score a lower price at Lowe’s.
Also, from their website, “Customers can either use a Lowe’s coupon or price match to a lower competitive price but not both.”
Price Match on Black Friday Weekend
As far as I can tell you can price match Black Friday pricing.
There’s nothing on their website that stipulates that you can’t get a price match on Black Friday weekend.
Because of this, check out those Black Friday ads this year and use them to your advantage at Lowe’s.
Ask the Reader: Have you received a Lowe’s price match in the past? Was it an easy process?
By Kyle James
I started Rather-Be-Shopping.com in 2000 and have become a consumer expert and advocate writing about out-of-the-box ways to save at stores like Amazon, Walmart, Target and Costco to name a few. I’ve been featured on FOX News, Good Morning America, and the NY Times talking about my savings tips. (Learn more)
I was wondering if Lowe’s matched the 11% off from Menards
No, Lowe’s cannot price match rebates like the 11% from Menards.
Called multiple Lowe’s stores throughout the day to get the grill I wanted with a price match from Amazon.com. All stated local competitors only, none will oblidge.
Lowe’s will price match an item from Amazon as long Amazon is the main seller and the one shipping the item, it cannot be a third party.
why will the lowes in Oakland md. not always ad match and not even on line lowes ad,s and is so hard to get help too load lumber bigger stuff
will lower price match an item plus the 10 percent and the military discount of 10 percent?
no.
– Senior, Military, and Employee Discounts – Pretty straight forward.
Lowe’s does not match sale prices from competitors, it has to be an everyday price (according to my local Lowe’s)
That’s what they told me to but that’s not the way the policy reads. I’m pissed off.
I bought a microwave on sale and found it on sale at another store for 20$ cheaper. Lowe’s refused to give me the price difference. I’m still upset that is not what I’ve read on the price match policy.
Lowe’s won’t price match when you already bought the item, they can adjust the price if the item lowers the price at Lowe’s, not at a competitor’s store.
hello I bought air filter 3 M 1500 cost me &16.97, same item at Walmart is $15.88 now I bought the item but due to and for safety reason how will you reimburse the diff I’m prize matching
Is the time and effort really with $1?
i purchased a set of outdoor furniture at lowes bay garden 5 pc for 380.00 on6/25/2020. i saw the same set at Wal Mart for 297.00.i called my local Lowes NateGraham at Woodstock,Va said he will not price match. Whats the deal. why do you advertise if you dont price match,
If I’ve already done a price adjustment and the product goes lower will Lowes do another price adjustment
How about stuff you order online for free pickup in store? Do you pay full price online and then ask for a price match at the Customer Service counter, showing them the item on your smart phone, when you are picking up the item? Will they do an adjustment when you already paid full price when ordering it?
Lowes will not match pricing from either Costco or Sam’s Club
At the Lowe’s in Harper Woods I was told they do not price match Menard’s.
At the lowes in Harper Woods I was told they do not price match to Menard’s.
Was going to buy new Refrigerator at Lowes noticed that Home Depot had safe item and color on sale. Lowes would not price match with Home Depot sale price. So off to Home Depot.
Lowes does not match everyday prices of other Lowes stores
what about purchases from lowes appliance outlet? I found the exact item for less and without the dents and dings for less!?
lowes WILL NOT price match their own pricing. ordered a fridge yesterday, today it is on sale for $237.00 less. Just delivered and they are refusing to honor their pricing!!!
Says its because of this line item on their policy:
So basically ANYTHING already purchased is completely inegible for their price matching policy. BUYER BEWARE!
I would return it and repurchase it
I’m in the same boat-livid! Price dropped on our fridge 30 hrs. after purchase by $300. If the consumer has the right to return it within 30 days in a “like new” condition, why make the consumer jump through the hoops where a simple price adjustment can solve the problem and make the customer happy and confident about future purchases with said company. Bad business if you ask me. I guess it’s one of the reasons why Home Depot is beating them in sales.
Appliances have only a 48 hour return window.
Can I get a Lowe’s Price promise if I just purchase the fridge on sale with Whirlpool?
They will not price match another Lowe’s stores lower price either.
This isn’t exactly true. I was at Lowe’s this evening and was interested in buying a Weber BBQ grill. Lowe’s wanted $1400 and the online price from bbqguys.com was $1200 for the same grill. Lowe’s would not match the price because bbqguys.com was not listed as a “competitor”. Those were places like Amazon, Wayfair, JC Penney, Wal-Mart, etc. Niche online retailers like bbqguys are excluded in their fine print that they don’t share with the public until you try to get them to match the price.