All the Stores That Allow You to Return Items Without a Receipt
Have you ever been stuck with something that’s brand spanking new that you know you’ll NEVER need or use? Whether it be that Tiger King t-shirt your Mom gave you, or that 2nd crock pot from the in-laws, there is always something you wish you could return if you just had the dang receipt. Well, now you can. I researched a bunch of popular retailers that will happily take back items without proof of purchase.
Costco
Because Costco keeps track of all your purchases in their computer system, they don’t require a receipt to make a return.
As long as you have your membership number they can look up your buying history and verify the purchase.
Pretty handy, especially since they allow you to return items at practically any point in the products lifespan.
The only exception is electronics which has a 90 day return policy.
I have personally returned a Keurig coffee maker without a receipt over a year after I originally purchased it. They took it back with no questions asked.
Dick’s Sporting Goods
According to the Dick’s return policy, “If you no longer have your receipt from an in-store purchase, contact our Customer Service team by phone at 1-877-846-9997 or chat now to have a copy of your receipt sent to you, if available.”
If they can’t find it, they’ll ask for a photo ID and issue you store credit for the lowest selling price.
See Also: These Stores Let You Keep Some Items You Try to Return
Home Depot
If you try to return items to The Home Depot sans receipt you won’t be completely out of luck.
According to their return policy, “Returns made without a valid sales receipt or an expired receipt may be exchanged or refunded to a Home Depot store credit or a Home Depot Commercial Account for the lowest advertised price.”
Store credit is WAY better than being stuck with a set of wrenches that you’ll never use.
HOME DEPOT’S STORE CREDIT SOLUTION
After buying a set of wrenches from Home Depot, I realized I didn’t need them. But being the dummy that I am, I had lost the receipt.
The store associate informed me that without a receipt, they could offer store credit for the lowest advertised price which fortunately was the same price that I had paid.
I did have to provide my ID, but they issued the store credit, allowing me to purchase other stuff I needed.
Home Goods
If you lose your Home Good receipt you’re not completely out of luck.
They’ll give you merchandise credit buy you’ll have to show them your I.D. so they can track your return history.
Their website also states that the name on the merchandise credit must match the name on the photo ID if you ever want to actually use the credit in-store.
Kohl’s
According to the Kohl’s return policy, if you don’t have you receipt, no problem.
From their website, they can “cannot locate your original purchase and/or for non-receipted returns, information from your valid ID will be stored to monitor your return activity.”
Kohl’s won’t give you cash back, but they will give you merchandise credit based on the lowest price of the item in the past 13 weeks.
Lowe’s
According to the Lowe’s website, “In most instances, your receipt can be retrieved by using the original credit card, checking account number, MyLowe’s card or by your phone number.”
Lowe’s also leaves the option open to only give store credit (at the current selling price) on returns without a receipt in case they are unable to retrieve it.
5/15/20 Update: I received a comment from someone saying that Lowe’s has placed a $100 limit on items you can return without a receipt if you’re requesting CASH. Any truth to this? Let me know in the comments.
Macy’s
Macy’s claims they will take back items without a receipt as long as the product still has the original tags or price stickers on it.
As I wrote about here, they can also look up your purchase using “the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email or registry number.”
Nordstrom
Nordstrom should be able to help you find your purchase but they’ll probably need your original form of payment to do so.
If they can’t find it, they’ll ask for a valid ID, track your return, then give you credit via a Nordstrom gift card.
Office Depot
The folks at Office Depot will work with you if you don’t have a receipt but there are a bunch of caveats.
First, all returns without a receipt require a valid ID card and tech products without a receipt are NOT returnable.
From the Office Depot website, all other items returned without a receipt “that are active in our computer system will be refunded in the form of an Office Depot or OfficeMax Merchandise Card in an amount equal to the lowest retail price during the preceding 90 days.”
REI
Not only will REI let you return something for up to a year after you bought it, but you don’t even need your receipt to make it happen in most cases.
If you’re a REI member they can look up your purchase easily, if you’re not, they can use your original form of payment to track it down.
You might be stuck with store credit but that ain’t so bad.
ROSS – Dress for Less
While it can be a bit tricky to return an item to Ross without a receipt, it can be done.
From their website, “Merchandise returns without a receipt will require a valid picture ID and if approved by the refund system, will be refunded in the form of a store credit or exchanged at the item’s current selling price.”
Hey, always worth a shot. Return items sooner, rather than later, as stuff gets lowered in price quickly at Ross and you’ll want to get the highest price-point possible.
Sam’s Club
Similar to Costco, Sam’s Club has some solid ways to find your receipt so you can make a return.
First off, you can visit this page, login using your membership number, and print any receipt from the past 3 years.
In most cases, you can also show up at a Sam’s location and they can lookup your purchase history so you can make a return without your receipt.
Worst case scenario you’ll get store credit or a partial refund if they can’t find any proof of purchase.
Staples
Staples will do their best to try and find your purchase using your debit or credit card.
If they can’t find it, and the item is still in sell-able condition, they will issue you store credit for lowest price in the past 30 days.
They reserve the right to say “no return for you” if they feel you are abusing their “no-receipt” return policy.
Target
Target has the ability to look up your purchase, making an original receipt totally optional.
If the item was a gift, and you don’t have a receipt, you are going to be stuck with store credit.
But if you made the purchase with a Target RedCard, Visa, MasterCard, AmEx, or Discover card they can usually find your purchase.
If they can’t find any evidence they will deny the return or give you store credit.
RETURNING GIFTS WITHOUT A RECEIPT
My wife got a gift recently from Target but it was the wrong size so she decided to test out their policy.
Here is how it went, “I received a Target gift without a receipt and wanted to exchange it. The store associate informed me that without proof of purchase, they could offer store credit for the current price. I provided my ID, they processed the return, and I was able to exchange it for the correct size. Couldn’t be easier.”
TJ Maxx
TJ Maxx will happily give you store credit if you return items without a receipt but a valid ID will have to be provided.
Your store credit is redeemable both online or at any retail location.
If you’re returning an online purchase you can use your email confirmation if you lost your packing slip.
Tractor Supply Co
Tractor Supply has no problem taking your return if you don’t have the receipt, but be prepared to show a valid ID as they’ll track your returns that way.
If it’s a large order it will require manager’s approval.
You won’t get cash back but they’ll give you store credit for the item’s current price.
Walmart
Walmart also has a fairly liberal return policy when you return items without a receipt.
With NO receipt, Walmart gives customers the option of a cash refund (if the purchase was under $25), or a gift card (if it was over $25), or an even exchange for an identical product.
It has also been suggesting in the comments that the number of allowed “no receipt” returns at Walmart varies from state to state.
ALWAYS TRY TO MAKE THE RETURN SANS RECEIPT
From blog reader Tina, “I bought a kitchen gadget from Walmart but decided it wasn’t necessary. Without the receipt, I was concerned about returning it. Walmart offered a cash refund for items under $25 or a gift card for items over $25.
I provided my ID, and they issued a gift card for the item’s current price, making the return process convenient.”
Ask the Reader: Do you know of any other popular stores who will take something back without a receipt? Let me know in the comments and I will check them out.
By Kyle James
I started Rather-Be-Shopping.com in 2000 and have become a consumer expert and advocate writing about out-of-the-box ways to save at stores like Amazon, Walmart, Target and Costco to name a few. I’ve been featured on FOX News, Good Morning America, and the NY Times talking about my savings tips. (Learn more)
Best buy! Just tell them you got the item as a gift and you dont need it, that the person you got it from told you that they do not have a best buy membership and they lost their receipt and that they cant use a card number to track it because the person paid cash. Most expensive item ive returned without ID 366.00. Hassle free.
Did you say you got cash back when you did it this way or did you just get a gift card back? Thank you for responding to my question.
Lowes just told me I had reached a maximum return limit without receipt (no store credit, no cash refund) because I pay cash and unwilling to give them personal information. Just against all the personal tracking. I do online, and big purchases on credit but small items, just cash. I haven’t returned in 2 years. They won’t tell you what the limit is, just no more returns. Sounds like BS. No more business with Lowes. They’re either lying to me or bad business practice for small items. Now that you’re on camera, NO PRIVACY IN USA.
WalMart recently changed their policy and now give cash back without a receipt for items up to $10 not $25 anymore…
OK, thanks for the update!
I used my id today at Walmart here n federal way off 312 & after tax it came up to 27.29. instead of her saying something or just taking 1 thing off. She tries to put it threw knowing damn well it ain’t gonna work. N it was rejected for b.s. ass store credit n at a hella lower price than I paid just last month. I have a baby that more than just grows fast, but also seems to get food &/slobber (from teething) on everything. N iono no store wit slobber proof receipts. Lol just have acquired a issue with the exchanging of any merchandise until today that is. Hahaha
P.s. y is everyone so damn judgy n evil now days, so quick to try n look down on other m.f..im saying u really ain’t got shit better to do wit
Walgreens will let you return things without a receipt if you used a Walgreens rewards card/number
$10 limit at my Walmart. Item for $9.99 that is over $10 with tax is not accepted
I went to dejavu strip club here in Kalamazoo last weekend and turns out if your stripper is as hot as they get, but smells like burnt tires and Woodstock porter potties, you can get half of the $20 dance fee back after you argue how you were nauseous the entire time.
I’m the stripper he’s talking about- and it’s true! Double your money back if it ends in a fight with the bouncer xoxo
Yep I’m her husband and I make her go fishing with me before each shift because I want her smelling like a croaker when she is out there convulsing all over some low life with self confidence issues letting my wife writhe all over his crotch and for that she gets the gold star because when she gets home with only half the money she should have made I just put her in the shower and then she writhes all over me! Ruvell the bouncer and I get the other half of the money and that’s how we pay for the condo the BMW my Harley and our house keeper Kim and that my friend is a win win hole in one because they’re both twin sisters and one feeds the fire the other exudes desire.
Replying to the Walmart return policy…I’m not sure about other states but the Walmarts in Virginia only give cash back without a receipt if it is under $10 otherwise you get a Walmart gift card with your return refund on it! And I mean if it’s $10.01 it’s going on a Gift card!! 🤣🙄
I went to Walmart as a matter a fact 3 Walmart to return caulking liquid nail kilts and wall spray texture.
If you live in phoenix az chris town mall only gives 50.00 store credit three days ago they took 2 cans of kilts and two caulking tubes and a wall texture spray brand new took them to another Walmart they do not except chemicals.
And will not exchange them or give credit on a gift card same as Home depot no longer take backs without a receipt so you need to update your information some Walmart only give 18.00 one Walmart gave me 45.00 so I bought with my gift card two bags of cat food and one bag of dog food I don’t see how caulking in a tube is a problem returning them