Target Return Policy: Smart Tips That Even Target Won’t Tell You
The Target return policy has some interesting twists to it that are worth your attention, especially if you shop there regularly. Do you need a receipt? Should you ever return products at Target you bought online via the mail? Are there any exceptions to their policy? You got MANY questions, so I went out and talked to Target associates and even an assistant manager and got answers for ya. Let’s get to it…
How Many Days Does the Target Return Policy Allow?
90 days.
Target’s baseline return policy allows you to return unopened items within 90 days of original purchase date.
UPDATE 11/19/24: Target now stipulates that they reserve the right to deny your return or exchange if they suspect you of “return fraud or abuse”. This is a new development and something that I breakdown later in this article when talking about Target owned brands like Cat & Jack.
Is a Receipt Absolutely Necessary?
Nope, a receipt at Target is not a requirement for a return.
They can actually look up your order if you made the purchase via the Target REDcard, Visa, MasterCard, AmEx, Discover, personal check, or Target Gift Card (you gotta still have the gift card).
See Also: All the Stores That Allow You to Return Items Without a Receipt
Does Target Offer an Extended Holiday Return Policy?
Yes.
For all purchases made between October 6th – December 25th the return period will start on December 26th.
This means you basically have 90 days from December 26th to make your return.
This essentially gives you until March 26th to make your return.
The exceptions to this are electronics (must be returned by January 26th), Apple products (must be returned by January 9th), and mobile phones (must be returned by January 8th).
Can They Limit No-Receipt Returns?
Yes.
Target can limit returns without a receipt and they ABSOLUTELY WILL as part of their fraud prevention program.
Specifically, I had an assistant manger tell me that within a 1-year calendar period they allow you to make $100 worth of returns without a receipt (this used to be $150).
They’ll ask for your photo ID and track your returns that way, so it’s basically $100 per ID.
Once you reach the $100 limit, you CANNOT make any more returns without a receipt until time has passed.
PRO TIP FOR RECEIPT-LESS RETURNS
From MJ in the comments section, “If you’re returning a few things at a time, the system places the limit, which may allow higher (number of items) at that moment. Employees have alerted me to this, not really able to explain it, but encouraging me to try adding another item to my return. Earlier this year, I was able to return about $140 in total. That’s it till 2024.”
See Also: Target Drive-Up Returns Service: Is It Worth the Hassle?
Does Target Let Me Keep Some Items I Try to Return?
Surprisingly, yes.
Amazon was actually the first large online retailer to start doing this on occasion.
When buying stuff on Target.com, you stand a chance of Target telling you to keep the item and they’ll still give you a full refund.
This happens when the cost of return shipping and handling is more than the item is worth.
It can also happen when Target no longer sells the item or it’s been discontinued.
THE STUFF AT TARGET THEY’LL TELL YOU TO KEEP
A few of the Target items that I’ve been told will trigger the system to tell you to keep it and still give you a FULL refund include the following: iPhone cases, food items, outdated small electronics, and even some clothing items.
What Happens If I Paid With Cash and Lost My Receipt?
In most cases, you’re only out-of-luck if you make a purchase at Target with cash AND you lose your receipt.
BUT…if you sign up for the free Target Circle Rewards program they can look up your order, even when you pay with cash.
Thanks to commenter Casey, “If you are a member, (which is free) and you input your phone number or scan your barcode for every purchase, you will never have to worry about a lost receipt again.
Every purchase is saved. It’s the best, and I wish every store would do this! As an added bonus, you also get money back on every purchase by being a member, so it’s really a win win!”
Thanks Casey, that’s a GREAT tip.
Can I Immediately Get a Cash Refund on a Cash Purchase?
No, you actually have to wait 24 hours to get cash back from the original store of purchase.
Or an even exchange. Or a gift card.
I was told by an employee that this is because it takes 24 hours for your purchase to register in Target’s system.
But…you can drive to a different Target location immediately and get a cash return.
Thanks Jamie for the heads up on this.
I think she summed it up best when she said “Moral to the story… don’t drive away and change your mind.”
WARNING: ONLINE RETURN WINDOW STARTS AT INVOICING
Be warned that when making an online purchase from Target, your return window starts once the order has been invoiced and ANY PART of your order has been shipped. So it’s not 90 days from delivery date, as is the case with most online sellers. So if you’re one to procrastinate your returns, you actually have less than 90 days from when you receive your order.
Can I Return Items and Rebuy Them If They Go On Sale?
Yes.
This question comes from Bridget in the comments section.
She overbought some stuff and went to return them at Target (unopened and with her receipt) but then wanted to rebuy a few of the items as they were now on clearance.
One Target location let her do it no problem, and another REFUSED her “re-purchase” and told her she would have to come back the next day to buy the items if they were still available.
The 2nd store is TOTALLY in the wrong as this is essentially a price adjustment which Target encourages.
Bridget thought maybe the employees wanted first dibs on the items by not allowing the re-purchase.
In any case, Bridget did nothing wrong and the store should have let her rebuy the items on the spot.
Are There Any Exceptions to the 90 Days?
Yes, as a matter of fact there are…
1. Opened music, movies, video games and software – You CAN’T return these items but you can exchange them for the same title within 90 days.
2. Opened airbeds – No dice, you’re stuck with it unless you want to exchange it for the same, or similar, bed.
3. Electronics and entertainment items – You have 30 days, not 90, to make a full return or exchange.
4. Drones – You only have 14 days to get your drone out of the sky and return it to Target for an exchange or refund.
5. Gasoline powered stuff – You can return it “in-store only” within 90 days but you gotta take all the gas out of it first or they won’t take it back.
6. Trading Cards – No returns allowed for Pokémon and trading cards, as well as accessories.
7. Opened breast pumps – Try selling it on eBay because Target won’t take it back.
Also, it’s worth noting that NO international returns or exchanges of any kind will be accepted.
PRO TIP: EXCHANGING DIAPERS FOR A BIGGER SIZE
If you have an unopened box of diapers, even if they were not originally bought from Target, you can exchange them for a different size AS LONG as Target sells that exact brand, pack size, and diaper size. Without a receipt you’ll have to show your I.D. and they’ll track your returns so don’t overuse the lenient policy.
Can Alcohol be Returned to Target?
Depends.
This is not a Target policy but rather a state law.
In other words, some states let you return alcohol and some don’t.
Here is a good list of Alcohol Return Laws by State so you can check what your state allows.
What About Returning Food?
I wasn’t sure about this so I started a live chat session and asked.
I was told YES, you can return food, opened or unopened, within 90 days of purchase with your receipt.
I originally asked about protein powder that was opened and the chat rep said “Yes”.
I then asked about all other food items and was told those are returnable as well.
So knowing this you are apparently free to try grocery items at Target and return them if you don’t like them.
See Also: When Does Target Restock Stuff? Here’s How It ALL Works
What About Returning Target Owned Brands?
Target owned brands, there are over 40 of them, are returnable within an astounding 1 year of the purchase date.
This return policy is especially impressive when talking about their kids and baby clothing line, Cat & Jack’s, as they’ll take back clothing that’s been worn and abused for up to 365 days.
It doesn’t matter if the item is opened or used, Target will take back their exclusive brands BUT this is where Target is buckling down on fraudulent returners and now reserves the right to deny your return.
Turns out some Facebook and TikTok influencers are actually suggesting you abuse their policy and return Cat & Jack clothing that your kids have simply outgrown. Consider yourself warned, Target is trying to crack down on these types of returns.
Here are all the Target brands that are eligible for the 1 year return window:
What About Opened or Damaged Items?
Not a problem….usually.
If the product is still eligible for a return, you can bring it back to Target for an exchange or refund in most cases.
Target does reserve the right the deny or refuse a refund on opened items.
They don’t say specifically what circumstances would trigger this, but I’m guessing it would have to do with excessive returns or fraud by the customer.
See Also: Confused by the Walmart Return Policy? I Finally Explain It So It Makes Sense
Can You Return Clearance Items to Target?
Yes, you can return clearance items to Target.
The only thing you can’t do with a clearance item is get a price adjustment if the price of the item dropped even further.
See Also: 7 Target Clearance Tips That’ll Save you BIG Money
How Do You Get a Longer Return Window at Target?
Would you be stoked to get a return window of 120 days rather than the standard 90 days?
If so, you should consider applying for the Target REDcard (debit or credit card) as it comes with an extra 30 day return window.
Target Return Policy “Insider Hacks”…
What would this article be without a few smart hacks to maximize your Target “return experience”.
1. Purchases on Target.com.
Don’t return items you bought online via snail mail.
Instead, just take the product back to your local Target and get ‘er done in a few minutes with no hassles.
Otherwise, you’re going to have pay return shipping fees unless the reason for the return was an error by Target.
2. Want to Return Beauty Products to Target?
Not a problem, you can even return makeup that’s been opened and used within 90 days of purchase.
3. Gift Registry Items.
Items from gift registries (like baby & wedding) can be returned within an astounding 1 year.
The year starts from the date of the event, not the date of purchase.
Don’t have the receipt? No worries.
Just print out the “Gifts Purchased” list from your online registry and it’ll work just like a receipt.
Ask the Reader: Have you ever had an issue with return policy at Target? If so, what was it and how did it pan out?
By Kyle James
I started Rather-Be-Shopping.com in 2000 and have become a consumer expert and advocate writing about out-of-the-box ways to save at stores like Amazon, Walmart, Target and Costco to name a few. I’ve been featured on FOX News, Good Morning America, and the NY Times talking about my savings tips. (Learn more)
Has anyone ever returned used baby clothes that are target brand, would they let you exchange it for something else?
?
I bought a board game this is not fun at all. Can I say it’s missing a piece and then exchange for unopened and then return the unopened one?
We made a split payment purchase for food and toys. At the time, the cashier assured us we could specify how much and/or which items we wanted to pay with one credit card and the rest on another credit card. We also used coupons for food items.
It didn’t work that way. The system applied more than we wanted on one card then the remainder went on our other credit card. We didn’t discover this until we got home and looked closely at the receipt. After calling the store and speaking to the LOD (lead on duty), she explained we could go back to their store for a post-void, or the nearest store for a full refund and then be recharged according to our choice of payment method in two transactions.
We didn’t bring any of the items back to the store we only needed to be recharged, but as they were half way through the returns process, the system said some of the toys were not on the receipt though they clearly were. The team member was inputting the numbers manually from the receipt so she tried repeatedly in case she was mistyping, but she did it correctly and still the system said, “Item not found.”
We ended up returning everything we could and then repurchasing everything in two transactions as intended, but in the end had paid twice for two of the toys since the system would not allow them to be returned. No one could figure out why it happened this way, and they referred us to Guest Relations.
Guest Relations figured out that the coupons that were used for our food items were amounting to the value of the two toys that were not able to be returned. So the system interpreted it as being a form of coupon fraud and wouldn’t allow us to be refunded in excess of what we paid, since it didn’t know we were just repurchasing everything anyway, but without coupons the second time around.
Still, no one understands why it just wouldn’t prevent the return of the food which were the actual items to which coupons were applied, rather than the toys which didn’t have coupons applied.
They call this a glitch, but definitely a warning to a) first, separate our purchases into two transactions rather than relying on a cashier to specify amounts on a split payment, and b) use coupons only on one receipt ensuring nothing on there will need to be returned.
The store’s AP (assent protection) department informed us that in the circumstance where an item cannot be returned due to a coupon on the purchase, Target Corporation is still reimbursed by manufacturers for the value of the coupon even if the system restricts a return as in our case.
just returned a stroller from my registry and they gave me a merchandise credit card but i can only use it in store not online. why can i not purchase something at target.com if the card is from target. very inconvenient and not logical.
now i will take my business to Toysrus to price match the product.
In case of a registry item, the exact item number and upc number has to match what was on the registry for it to be given on a normal giftcard, otherwise the system gives you a merchandise credit for the unmatched item to use in store, hence the black merchandise cards that cannot be used outside the store. Even though it makes it more inconvenient for those returning items that aren’t exactly on the registry, it prevents loopholes from not so very honest people to keep returning items and using their registry to do so. Think of it as a few bad eggs ruined a system for everyone else, but also keeps dishonest people from ruining a business.
No makeup return…went there and it was opened and wouldn’t accept it
I’ve returned makeup probably about 5 times. Opened and used once, though. Did you use very much?
Halo! Quick question if anyone has done this. Buy a full priced item at one target and return it at a differenct target where the item is on clearance. Understand they don’t price match, but what are the odds they reshelf it at the clearance price? It’s a matter of checking the aisle to snag it up at a lower cost. Anyone done this?
Purchased a swimsuit during my lunch break at my University across town from where I live in the DFW metroplex, and paid cash for it (today). While I was in the fitting room I snapped a pic for my mom. She said we could do better, but I had already purchased it when she responded to my picture. I went home, and met her at a Target close to her house to try to find a better suit. I tried to return the suit I had purchased earlier in the day at a Target across the metroplex, and was told that since I paid cash, they could not return it before 24 hours was up at the store I was trying to return it to. I was, however, welcome to drive to the other location (over half an hour away), and return it there. I also had a full cart of items totaling more than my initial purchase. I asked if they could complete an exchange, and they said no. I also asked if they would issue me a giftcard, they said no. Funny thing is… no receipt… no problem. Receipt, tags on, NOPE. There is nowhere in the return policy that this is stated, and I read all of the signs because I was clearly shocked. Worst policy and customer service, and I was shocked it was at a Target.
Moral to the story… don’t drive away and change your mind…
This policy is in place at all targets because it takes the 24 hrs for the system to register your payment. It’s very tricky and I hope you weren’t rude to the guest service they were only doing their job.
I was denied an even exchange for defective old spice Fiji body spray because I didn’t have a receipt I told the the guy at TARGETS CUSTOMER SERVICES he was wrong he said he wasn’t that it’s even online and i know that’s not true but I just let it be because I’m so tried of teaching these Target employees how to do their job I mean I couldve got my way but I shouldn’t have to fight tooth and nail it just sickens me that TARGET, WALGREEN’S,CVS AND SAFEWAY ALONG WITH OTHER RETAIL STORES TREAT THEIR CUSTOMERS THIS WAY LIKE THEIVES.
I have 2 of the video games that connect to your tv one is Atari one is Pac man never opened bought them at Christmas time and wasn’t able to give to who bought them for I still have receipt can I return for refund or store credit ?
Worth a shot, but probably not. Manager might give you store credit.
I have a box of unopened baby wipes with gift receipt from 2 years ago can i still return ?
Nope.
I bought Motorola moto4E cell phone less than a week ago. It is not what I really want and isn’t that great.I want to return it but the box is gone but have the charger and manual which is all that came with it. Will they take it without the box and I have the receipt fr it.
Has anyone ever tried to return opened protein powder? I really want to find the right one and I’d only know by just picking one. But I don’t want to waste my money if I can’t return it after trying it.
Needing to return a used Weber bbq that has a malfunctioning burner section. I’m under 90 days. Wondering if they would take it back. Anyone have experience.
Hi J D. Were you able to return the grill? I just received a Weber Grill for Xmas and used it a few times, but I don’t really like it. Figured I was stuck with it, but after reading this article, I’m wondering if they would actually take it back. Any luck?
My son and daughter in law just purchased a breast pump off of their registry but the cashier didn’t scan it. They purchased it with gift cards but the cashier also threw those away. They ended up not needing the breast pump but Target won’t accept it because it wasn’t scanned on the registry. It’s on their registry, the exact same model but not scanned. Seriously???
Can you return at a different Target than you purchased from?
Yes
My husband bought me a 55 inch flat screen TV on Black Friday well when I opened it the TV he paid for wasn’t in it it’s a old beat up TV my husband said it was the last one can I return this and get my money back?
I’d take it back and plead your case.
hi,
i bought apple watch on 11/22in receipt it was given return before 12/08 i missed this date, now target denying to take it back. please suggest how i can get my money back. its cost 350$ its big amount for me. i have requested many ways to store representative but its of no use.
I returned a never-out-of-the-box KitchenAid mixer yesterday. Had the packing slip from shipping, it was purchased on my RedCard, and even had it pulled up on my Target app. Target employee said she “couldn’t find it” in the system, and was grumpy and indignant the entire time. I admit that the purchase was a year ago – it was evident when it arrived that it wouldn’t fit in my cabinets, so I set it aside (box, paperwork, everything) and forgot about it until a week ago. She finally told me (even though online customer service told her to do the return) the system wouldn’t let her do the return, so I asked for a manager. Magically, the manager walked over, confirmed that she needed to do the return, and without any assistance she could all of a sudden complete it. Her final nasty dig was to give me in-store merch card – it should have gone back on my RedCard. But at least I got something out of it. Even if she didn’t like the fact that I was returning an item that late, she really needed to keep her attitude to herself, especially when both online CS and the store manager told her to do the transaction. Someone clearly peed in her Wheaties.
The return policy is not for one year, just because you forgot to return it. She couldn’t find it in the system because after a year it isn’t there, companies make new models and discontinue the old ones. Of course the system wouldn’t let her do the return, it’s not set up to accept returns after one year for items the store no longer even carries. You were lucky to get a store card and the manager who let you return it was rude to the employee. I worked at guest services over 20 years ago and we were told to follow the rules. One time a manager that usually wasn’t at my store told my customer she could return a three-year-old used camera that she still had the ancient box and receipt for, after I told her we had a 90 day return policy. Three years is way past that. It wasn’t in the system either of course, and I even spent a good amount of time looking it up on our old crt system and the old books with the item numbers and prices first just in case. When it didn’t come up and I had no possible way to return it, she demanded to talk to a manager. All of my store managers would politely tell a customer the rules and that I was just doing my job, except this lady this one time, she was from a different store. So no wonder the girl was upset, she was doing her job the way she was supposed to, and then someone came along and applied different rules that we were told not to do. She even tried to look it up, it wasn’t there anymore. You are the one being rude saying someone peed in her Wheaties. Yes, you did!
Can you return already assembled furniture
Yes, but you’re asked to disassemble it first.
You can return opened air mattresses if its a target brand. EMBARK BRAND is what I returned due to leakage. The girl told me no but I said try….she did and ot went through.